Pure Filters

Heating & Air Conditioning
Toronto ON M5V 0E3
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67%

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Reviews by rating (past 12 months)

Reviews for Pure Filters

Average customer rating:
6.8 10 (68 reviews)

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cthewrld in Old Toronto
cthewrld in Old Toronto
1 review Toronto, ON
5/10

28 days later and still waiting (order now fulfilled)

The worst service that I have ever dealt with. I ordered furnace filters from this company on August 22. They have yet to be delivered. Their customer service people have indicated to me on several occasions that my order is on it's way. This has happened at least 6 times now. One month later, I have yet to receive anything. They happily took my money, but are unable to deliver (or provide a requested refund). Do not deal with this company. Their customer service stinks, and they are incredibly dishonest.

As a footnote to my above comments, I am pleased to report that after 28 days, and several emails, I was contacted directly by the company owner, and the situation was rectified to my satisfaction. Hopefully the constructive conversation that I had with the owner will help other future customers.

Review has 1 previous version
Approximate cost of services:
$95.00
0 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace filter

Thanks jay! Your delivery of filters were prompt. I will always recommend yours site for all my future needs! I will also recommend pure filters to all my family and friends

Approximate cost of services:
$12,000.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Great service, great coomunication

Purchased filters from PureFilters after a bad experience with another filter supplier. The whole transaction went very well and at a reasonable price. I will definitely buy from them again.

Approximate cost of services:
$80.00
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Cory W.
Cory W.
4 reviews Calgary, AB
10/10

Fantastic Service and Product

I was looking to stockpile specialty filters for my furnace and found the best price on PureFilters. The price was much less than competitors and the shipping was free. The product arrived when expected and the product was exactly what I ordered.

I would highly recommend this company.

Approximate cost of services:
$150.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace filters

I went to at least 5 different stores to get new filters and not 1 store had the correct filter. I ordered 4 filters from purefilters.ca your can't beat the price. Based on similar filters at the stores I am guessing I saved almost 40% and it shipped to my front door within days. I will always order from purefilters. ca going forward. Give them a try you won't be disappointed.

Approximate cost of services:
$131.00
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Cathy in Toronto
Cathy in Toronto
1 review Montreal, QC
10/10

Excellent customer service

I always hesitate when ordering from the internet. This was by far the best service and quickest delivery I've ever experienced. I would definitely order again. Great job and excellent customer service. Thank you

Approximate cost of services:
$0.00
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Stephen and Monique from Old Toronto
Stephen and Monique from Old Toronto
2 reviews Toronto, ON
10/10

Replacement Furnace Filter

Great service, wide selection of furnace filters and fast shipping. finding specialty furnace filters can be costly and hard unless you buy directly from manufacturer and pay their premium pricing. Easily found the filter I needed at a good price. Definitely be using PureFilters whenever I go looking for a furnace filter...

Approximate cost of services:
$180.00
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Jack in
Jack in
1 review Toronto, ON

First Review

10/10

Filter

Great service, great price. super quick delivery. will use them again 100%. Everyone from reception to the president is involved in the process and thus phenomenal customer service from the start to the end.

Approximate cost of services:
$30.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pure Filters

At PureFilters our mission is simple: We strive to be the leader in discount furnace filters in Canada. We want you to buy right from the source instead of having to go through big box retailers. By avoiding having to pay for large retail space, employee salaries and whatever other ...
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