We ordered a garden stone for a memorial and were very pleased with the service we received, as well as the final product. We had the opportunity to see a print of what the product would look like before it was carved, and we had the opportunity to make changes. This helped with the concern we had with ordering the product without seeing it first. The service we received was excellent; all questions were answered promptly. The final product was exactly what we wanted, as we weren't able to find anything ready made.