Called as they had good reviews on Google, now though I see they are mostly fake and duplicate reviews. We had a blocked sewer line and I needed it unplugged, the technician who showed up was late which was the first bad sign. He was also a technician, not a plumber (bad sign number 2).
I showed him the line and he proceeded to tap away on his iPad for 5 minutes, eventually showing me the quote.
The prices ranged from 600 to over $1000!!!
The biggest red flag was I could pay $600 for them to auger the drain with a 2” attachment or pay $850 for the 4” attachment.
It’s the same machine, they just use a different head and then gouge the customer an extra 40%!
I wouldn’t recommend these guys at all.
Oh, I also had to pay $160 for them to come out and give me the exorbitant quote.
Stay away, just the worst.
- Approximate cost of services:
- $808.47
- Company Response
Hi, Janice. I apologize with how your call with our 4th year plumber went. All of our plumbers are fully trained plumbers who are hand selected for their experience and expertise.
While talking to you on the phone we explained the $159.99 after hours travel and dispatch fee. This is an industry standard for having our guys out in the late hours. I understand how frustrating it can be when you're in an emergency situation and how you want the work just done. But we have to make a quote on the iPad to give you accurate and upfront prices and provide you with all of your options beforehand so you avoid any surprises. Despite the similar appearance of the quotes, both of the option were different machines which is why there is such a price difference. I apologize if that was not clearly explained when they went over the quote with you. We always aim to have you left with a smile on your face. If there is anything we can do to help further rectify this with you please feel free to give me a call and we can discuss. I'd love to talk to you and try my best to make you a client again.
I left you a voicemail today call me anytime
Mr. Mike's Plumbing
Mike Brock
403-520-2040