Reviews

0/10

Called as they had good reviews on Google, now though I see they are mostly fake and duplicate reviews. We had a blocked sewer line and I needed it unplugged, the technician who showed up was late which was the first bad sign. He was also a technician, not a plumber (bad sign number 2). I showed him the line and he proceeded to tap away on his iPad for 5 minutes, eventually showing me the quote. The prices ranged from 600 to over $1000!!! The biggest red flag was I could pay $600 for them to auger the drain with a 2” attachment or pay $850 for the 4” attachment. It’s the same machine, they just use a different head and then gouge the customer an extra 40%! I wouldn’t recommend these guys at all. Oh, I also had to pay $160 for them to come out and give me the exorbitant quote. Stay away, just the worst.

Approximate cost of services:
$808.47
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Company Response

Hi, Janice. I apologize with how your call with our 4th year plumber went. All of our plumbers are fully trained plumbers who are hand selected for their experience and expertise.

While talking to you on the phone we explained the $159.99 after hours travel and dispatch fee. This is an industry standard for having our guys out in the late hours. I understand how frustrating it can be when you're in an emergency situation and how you want the work just done. But we have to make a quote on the iPad to give you accurate and upfront prices and provide you with all of your options beforehand so you avoid any surprises. Despite the similar appearance of the quotes, both of the option were different machines which is why there is such a price difference. I apologize if that was not clearly explained when they went over the quote with you. We always aim to have you left with a smile on your face. If there is anything we can do to help further rectify this with you please feel free to give me a call and we can discuss. I'd love to talk to you and try my best to make you a client again.

I left you a voicemail today call me anytime

Mr. Mike's Plumbing
Mike Brock
403-520-2040

2/10

My husband hired Curb and from the start we had problems - they were very late and didn't show up without even calling to let us know they weren't coming! Our job started at least a month late - Dave was quick to blame outside factors instead of owning up. When they did the work the paths were uneven and collected water on top. They didn't install the landscape fabric right and it is poking up everywhere now. We also didn't get the correct amount of crushed rock and it ended up spread very thin. I wouldn't hire again.

Approximate cost of services:
$11,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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