On Side Restoration Services Ltd.

Fire & Water Damage Restoration
Vancouver BC V5M 2E9
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HomeStars
Fire & Water Damage Restoration
On Side Restoration Services Ltd.
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79%

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Reviews by rating (past 12 months)

Reviews for On Side Restoration Services Ltd.

Average customer rating:
8 10 (262 reviews)

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Private User
Private User
Private User reviews North Vancouver, BC
8/10

Restoration

On Side restoration staff were professional and friendly at all times. My project manager was easy to reach and responded to all my queries promptly.
When you suffer a flood in your home it is great to work with people that understand your concerns and do everything to help.
Thank you On Side.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your comments. Sincerely, On Side Restoration

Private User
Private User
Private User reviews Vancouver, BC
10/10

Kitchen/living room ceiling

Trades people were on time, efficient and I was informed about what would be done, and how long the job would take. Some of my furniture had to be moved off-site and that was organized all on the same morning. On Side communicated with me throughout the process.

Approximate cost of services:
$2,200.00
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Company Response

We appreciate you sharing your experience with our company on HomeStars. We are happy to learn that we met your expectations. Sincerely, On Side Customer Service

teresa in Calgary
teresa in Calgary
1 review Calgary, AB
10/10

bathroom water leak

the cartridge in the upstairs shower was leaking causing extensive water damage to the bathroom floor and the living ceiling below. On Side came in to do the work which I put through my insurance. They were very informative and helpful right from the beginning. I had a time sensitive situation with company arriving in the near future and they worked things out to have it finished in time so we were ready with a full working bathroom and newly finished ceiling. I would be happy to use them again and/or recommend them to others requiring this type of service. Great Job.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for your comments and rating Teresa in Calgary! We were very pleased to be able to serve you. Regards, On Side Customer Service

Private User
Private User
Private User reviews Calgary, AB
10/10

New Floors

We used On Side as our General Contractor for our new floors. We had issues with our sub contractor and they dealt with everything. They were very easy to deal with and completed the work on time. Would highly recommend.

Approximate cost of services:
$30,000.00
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Company Response

Thank you for your kind words. We are happy that we met your expectations. On Side Restoration

Joe Martin in Vancouver
Joe Martin in Vancouver
1 review Vancouver, BC
10/10

Bathroom Renovation

Plumbing leak in wall in unit owner's upstairs bathroom caused considerable water damage over many months (leaky shot off valve).
Onside did a very professional job in restoring everything that was damaged.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for your very positive comments Mr. Martin. It was a pleasure to serve you. Sincerely, On Side Customer Service

Michelle F in Calgary
Michelle F in Calgary
1 review Calgary, AB
9/10

Bathroom Ceiling Renovation

Onside staff was very professional, respectful and they did a great job on our bathroom ceiling renovation. Each staff member and subcontractor was efficient and kept us informed. Communication between the Onside office and the workers, then between us was not great. If the communication wasn't so challenging, I'd give them a strong 10. Our claim went through insurance and another person involved; our part of the project was taken care of with minimal prodding and once the project was approved, everything was completed on schedule.

Approximate cost of services:
$0.00
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Company Response

Hello Michelle, Thank you for your honest review of your experience with our Calgary Branch. Our team will review our communications on your file and we appreciate the opportunity to improve. Thank you for your 9/10 ranking of your experience. Regards, On Side

T. Rypkema in Lethbridge
T. Rypkema in Lethbridge
1 review Lethbridge, AB
10/10

Flood restoration

Our toilet overflowed and the water went into two bedrooms and down through the ceiling into the kitchen. On Side was there in about an hour and from that point on, they worked hard to get our house back to it's original condition. Great people - friendly and informative. I hope I never need restoration services again, but if I do, it will be with On Side.

Approximate cost of services:
$20,000.00
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Company Response

Thank you M. Rypkema. Our Lethbridge team is top notch and we're so pleased that you were taken such good care of. Regards, On Side

On Side Restoration in Saanichton
On Side Restoration in Saanichton
1 review Saanichton, BC
10/10

water heater

not a great day when you wake up to a flooded floor from you water heater. Insurance adjuster called On Side and every thing was looked after about one hour later. The project took about 6 weeks to finish as floors and carpet and walls had to be replaced. Their work was completed on time and professionally done. Thanks to all the crews who worked on our home.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for your great review of On Side. It was a pleasure for us to serve you in your Saanichton home. On Side Customer Service

brenda in Waterloo
brenda in Waterloo
1 review Waterloo, ON
10/10

Fence

Our fence blew down in a windstorm and On Side Restoration Services came in and replaced the damaged side. The Project Management, workmanship, and people were amazing. I would highly recommend them to anyone looking for services.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Brenda in Waterloo! We appreciate your excellent review of our company. It was our pleasure to serve you. On Side Customer Service

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Flooded Basement

The crew arrived promptly to deal with the flood water and the repair was done on a timely basis. Overall, we are quite satisfied with the job. There were items that should have been written off but at the end of the day, these people really helped reduce the amount of stress and anxiety we had to go through.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for sharing your thoughts on our services. We appreciate your words. On Side Restoration

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about On Side Restoration Services Ltd.

On Side Restoration Services is ready to assist you with your water / storm / flood damage, mould remediation, fire restoration, storm damage, catastrophic property loss, bio-hazard remediation, content pack out / pack in / restoration. For B2B organizations, On Side features On Side Live, our 24/ 7 call centre ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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