On Side Restoration Services Ltd.

Fire & Water Damage Restoration
Vancouver BC V5M 2E9
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Fire & Water Damage Restoration
On Side Restoration Services Ltd.
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79%

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Reviews by rating (past 12 months)

Reviews for On Side Restoration Services Ltd.

Average customer rating:
8 10 (262 reviews)

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BenAndLora in Surrey
BenAndLora in Surrey
1 review Surrey, BC
10/10

Friendly Polite workers

Great work great communication and your satisfaction guaranteed even during the COVID times and difficulty in accessing home with protection the work was still completed received cellphone nos for all workers so the communication could be easy

Approximate cost of services:
$20,000.00
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Company Response

Great to hear our team made communication easy for your during this time. Thanks so much for the kind review. Sincerely, On Side Restoration.

Private User
Private User
Private User reviews Coquitlam, BC
10/10

Renovation following a flood in the basement

I was totally satisfied with the services of Joseph, Janet and Heather throughout the time they worked on my project. They were easy to reach and responded quickly to my questions and need for assistance. I would highly recommend them to anyone needing their services in the future.

Approximate cost of services:
$8,000.00
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Company Response

Thanks for the great feedback. Happy that Joseph, Janet, and Heather were able to assist. We appreciate the recommendation. Sincerely, On Side Restoration.

Norm in Leduc
Norm in Leduc
1 review Leduc, AB
10/10

Restoration reno

Dishwasher leak did $20k of damage. Onside was there the same day. Work started immediately. Fast, efficient, professional. Awesome experience. TOTALLY recommend this company. Our foreman was very accessible and always listened to our questions.

Approximate cost of services:
$20,000.00
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Company Response

We appreciate the kind words Norm. An "awesome experience" is what our teams strive for. Sincerely, On Side Restoration.

xiaofei in Vancouver
xiaofei in Vancouver
1 review Surrey, BC
10/10

Water damage restoration

There was a bad water damage in my basement on flooring and ceiling. Our insurance adjuster recommended On Side and they contacted me immediately to arrange for repair. They explain the process clearly before the work and complete the repair very well. I am very satisfied.

Approximate cost of services:
$2,500.00
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Company Response

Thanks for the great review. Great to hear our team explained the process well and delivered great work. We appreciate the opportunity to assist. Sincerely, On Side Restoration.

Kevin in Surrey
Kevin in Surrey
0 reviews Surrey, BC
10/10

Floor replacement. A leak from above in condo

Leak from above. They made it manageable during this very difficult time. Covid threw us all in a spin and these guys did a great job in a good time frame.

Approximate cost of services:
$500.00
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Company Response

Happy to hear our team did a great job Kevin, even with the "wrench" that COVID threw in to life for all. Thanks for the kind review. Sincerely, On Side Restoration.

Jatinder Tewari in Surrey
Jatinder Tewari in Surrey
1 review Surrey, BC
10/10

Repair of my home damaged due to flooding by main water line of City of Surrey

On Dec 10th /2019 around 5.50 AM the main water line at intersection of 132 street and 96th Ave of the city of Surrey broke and the almost 7-8 homes were flooded up knee level. I called my insurance co and they right way sent Onside Restoration people to restore my damaged property. I was surprised that within 1 hour, their entire team was at my home and immediately started their job to save my stuff and also did the entire repair quality job to my best satisfaction within the set completion time. These people are very professional, caring, respectful and team oriented. Great thanks for them.

Approximate cost of services:
$100,000.00
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Company Response

Thanks for the very kind words. Our team appreciates it. Sincerely, On Side Restoration.

Nshipton in Brantford
Nshipton in Brantford
0 reviews Brantford, ON
10/10

front door replacement and repairs due to a break in

I had a break in and they arrived very quickly the following morning to secure and talk to how the process would work. Provided an estimate of when it would be completed and how. On Side Restoration employees are great to work with, especially Chris who came back to look at my door when it was leaking. The Sub door company I would never recommend that advised the PM about this.

Approximate cost of services:
$3,900.00
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Company Response

Happy to hear Chris and our team took good care of you. Thanks for the review. Sincerely, On Side Restoration.

Derek in Port Moody
Derek in Port Moody
0 reviews Anmore, BC
10/10

Main floor repairs after water damage

After we had a water supply line break on the day our baby was due we made the call to OnSide. We were treated respectfully and got help immediately to make sure the damage was mitigated right away. When the time was made to make the repairs, Onside was very accurate with the timelines of jobs and they were done very well. Our place looks great. Andrew even helped walk me through the ins and outs of going through insurance for a claim which I had never had to do before. Thanks everyone

Approximate cost of services:
$10,000.00
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Company Response

Thanks for the kind words Derek. Happy to hear Andrew assisted with the claim process. Congrats on the new baby. Sincerely, On Side Restoration.

Private User
Private User
Private User reviews Murillo, ON
10/10

Kitchen renovation following water damage

Our kitchen ceiling, wall, and cabinets were damaged due to a roof leak in the early morning hours in January. The ON SIDE Thunder Bay team were quick to begin remediation to mitigate further loss. The project manager coordinated a team of competent craftsman who worked efficiently to repair the damage and put our kitchen back to its original condition. The team was responsive to inquires, courteous, helpful, patient, and an overall pleasure to work with.

Approximate cost of services:
$6,000.00
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Company Response

Quick, competent, responsive, courteous, and helpful - yep, sounds like our Thunder Bay team. Thanks for trusting us and for your very kind words. Sincerely, On Side Restoration.

Private User
Private User
Private User reviews Hamilton, ON
8/10

Tree removal and shed replacement

The workers were professional and friendly. They work long hours in the hot sun. They always respected our property and privacy. I must say they did work beyond what was expected.

Approximate cost of services:
$8,600.00
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Company Response

Very kind review, thank you so much. Sincerely, On Side Restoration.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about On Side Restoration Services Ltd.

On Side Restoration Services is ready to assist you with your water / storm / flood damage, mould remediation, fire restoration, storm damage, catastrophic property loss, bio-hazard remediation, content pack out / pack in / restoration. For B2B organizations, On Side features On Side Live, our 24/ 7 call centre ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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