Assured Quality Roofing and Eavestroughs

During a heavy rain I noticed water pouring over my eavestroughs that we causing some water issues in my house. I went on Homestars to search out a company to both clean my gutters but also install screens to keep out debris. Assured Roofing was rated very highly but I wasn't sure if I wanted a roofing company to do the work (vs. a company that cleans eaves). Perry was one of the first contractors to respond and showed up promptly. He measured the house and gave me what I discovered was a very fair quote on the work. He explained what they would do and showed me the exact gutter guard they would install. He explained the differences between the different gutter guards and why he liked this particular product. He directed me to the web site for more information and I found a newspaper article from Mike Holmes raving about this same gutter guard product. So I was sold. Perry and crew showed up ahead of schedule when I wasn't home, so Perry completed the work and then returned the next day to show me photos and collect payment. I was very happy with these guys. They're honest, hard working and take pride in their work. Highly recommend.

I have been meaning to write this review for sometime now but I could never get around to it. It has been a few years now since the roof was replaced and now that covid19 has given everyone a bit more time to think let me take a few minutes to recognize a company for doing a great job.

I first used Assured Quality Roofing for some downspout work and I was very impressed with the service.

A few years later I used them again to do a complete roof replacement and once again Perry and his crew were exceptional.

Perry is very knowledgeable and people friendly. Perry provided me with all the possible options and the different products that I could use and what were the pros and cons of using each product. Perry does not take short cuts, which is why I will always call him first for any roofing projects.

The supplies arrived when promised and the project started on time. The work area was always cleaned at the end of each day. It was a big project with the complete removal and replacement of all the roofing materials and plywood.

Perry always prefers exceeding the minimum requirements and building using top materials and using techniques for long lasting results. I felt like Perry treated my project like it was his own home in terms of the care he took with addressing even the smallest details.

Its been a few years now since the project was completed and I have had no issues and the roof is performing as it should. He stands by his work and has a great warranty which he lives up to. If you have a problem he will quickly address it.

I strongly recommend Assured if you are looking for a professional roofing contractor

An emergency shingle repair was needed after a storm earlier this year. The work was done the same day as requested and has held up well in subsequent wind storms.

We are very pleased with the replacement roof Perry and his team put on our house. It was a huge job as they had to remove many layers of previous roofing. Perry was very knowledgeable, showed pride of workmanship and fully explained every step. He invited us to go up on the roof to see for ourselves, but when we declined, he took pictures and sent them to our phones. I was paranoid about our new patio and deck being damaged but Perry and team protected them well with plywood and big tarps. All the team members were courteous and hard-working and cleaned up well. We would certainly recommend this company to others.
Jackie and Chris Street
Toronto, Ontario

This is my second time using PTS- I was very happy with Enrique’s work back in 2017 that we hired him again to do some trimming and shrub removal. Enrique and his crew are very professional and offer very competitive pricing. I highly recommend using this company.

Had some animal damage in three places on the roof, one of which had been repaired by previous owners. Perry called within 10 minutes of me posting the request, came onsite that day to review the damage and give me a quote, and came back to the next day to deliver some high quality work with very quick turnaround. 10/10 would hire again.

We had been having persistent issues with part of our roof which was causing water leaks. When Perry and I spoke on the phone I was impressed by the questions he was asking and his level of knowledge. He seemed to understand the issues right away and was focused on trying to help me solve the problem. It was easy to make an appointment to have him come by and provide an estimate. It was also refreshing to see how responsive he was.

Once we settled on a date Perry and the team were very consistent with our agreed scope and schedule. They worked throughout the day to get the job done. Everything was completed in about 3 days and I felt very comfortable throughout the process that things were in good hands. Perry was very patient in answering all of my questions and went above and beyond in helping me with a couple of other issues we had around our old roof/chimney. The clean up was well done and I have zero complaints. I feel very fortunate to have gone with Perry and to finally have settled this issue properly and quickly.

Perry was great to work with throughout the process of having my flat roof replaced. As soon as you meet him, it's clear that he has deep expertise on flat roofs and understands the range of quotes, opinions and problems that a homeowner is likely to be contending with. He fit us in on relatively short notice, and provided a quote that was comprehensive and fair. He went out of his way to ensure that we understood what was going to be required to repair and replace our roof, eaves, etc. and went so far as to insisting that we join him on the roof for both pre and post-work inspections so that we could understand what work was required. It's clear from working with him that he takes a lot of pride in his work and in making things right for his clients.

One year on, we were worried about an issue with a downspout; without question, Terry pulled up our file and made the time to come over and inspect the property and to make some adjustments to improve our drainage away from the house.

We would definitely work with Terry and his team again, and would recommend to friends dealing with their own flat roofs as well.

Perry had excellent communication and provided thorough, professional service. He gave us an honest assessment and didn't upsell us services we didn't need. I appreciate the warranty and the peace of mind of our canopy no longer leaking.

Perry is an honest man with a lot of experience and knowledge. He listened to my concerns and offered suggestions for improvement wherever he could. After a couple of meetings we shook hands, and everything promised was delivered fast and efficiently.

This company is great to deal with, from start to finish, and deliver as promised. I highly recommend.

Dan