Furnace Solutions Heating & Air Conditioning

Heating & Air Conditioning
Edmonton AB T5T 4M2
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Write a Review

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HomeStars
Heating & Air Conditioning
Furnace Solutions Heating & Air Conditioning
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73%

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Reviews by rating (past 12 months)

Reviews for Furnace Solutions Heating & Air Conditioning

Average customer rating:
9.9 10 (401 reviews)

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Private User
Private User
1 review Edmonton, AB
10/10

NEW Air Conditioner

Super happy with this company and would definitely recommend! Sales rep professional and knowledgeable and service installers Nolan and Jordan were respectful, polite , knowledgeable and efficient! I have two friends that are seriously looking for new air conditioners this year and I have passed the company information along!

Approximate cost of services:
$3,500.00
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Company Response

Thank you so much for your dedication to our company. Word of mouth is still one of the best marketing tools we have. We are so thankful for our customers dedication and loyalty to us. Please keep in mind that we do have a great referral program and when your friends call us, be sure to have them mention that they were referred by you. It is because of customers like you that we have built such a strong presence in the HVAC market.
If there is anything further we can assist you with, or you have any questions about your install or other products, please do not hesitate to contact us.

thimus1957
thimus1957
1 review Edmonton, AB
10/10

Furnace /ac

Unbelievable attention to detail. Nolan and Jordan are true professionals. Thanks guys for a professional job well done!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for such a kind review! We are so pleased to hear your comments on two of our installers - there is a reason we call them the "A Team". It is so great to hear that our employees are representing our company's values in every aspect of their job. Thank you for taking the time to review us on HomeStars and if you have any questions or need our services any further, we would love to hear from you.

JEANNIE
JEANNIE
1 review Morinville, AB
10/10

Gas pipe

Amazing work. .very pleased with the level of professionalism and quality of work. .when dealing with gas one never knows how to handle Furnace solutions quickly responded and fixed the issue setting ones mind at ease.

Approximate cost of services:
$450.00
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Company Response

Jeannie, Thank you so much for taking the time to review us on HomeStars. We are so pleased to hear that you were satisfied with our installation team. Customer services is the platform for our business and it is because of customer like you that we have won the HomeStars Best Of 2017 award.
If there is anything further we can do for you, please do not hesitate to contact us.

winstongillam
winstongillam
1 review Fort Saskatchewan, AB
10/10

Air Conditioning

Excellent service, friendly and professional! Received a quote one day and they were installing the next.

Approximate cost of services:
$3,200.00
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Company Response

Thank you Winston for reaching out to us on HomeStars! We greatly appreciate our customers feedback. We make our customers our first priority so we are so pleased we were able to assist you in such a timely manner.
Please don't hesitate to contact us we can assist you any further.

rjcarrier
rjcarrier
1 review Edmonton, AB
10/10

Air conditioning installed

I was at work and my wife was at home with our small baby. I had been dealing with everything so far and the installers did an excellent job, very good communication with several minor details they needed to confirm with me. Installation looked very clean, am very satisfied. This was the third time we have used them within our family for a/c installs and I would definitely recommend them to anyone.

Approximate cost of services:
$3,000.00
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Company Response

Welcome to the Furnace Solutions Family ! We are so pleased that we have been able to assist you and your family with your heating and cooling needs.
Thank you for taking the time out of your day to review us. We take great pride in hearing your feedback. If we can assist you or any other family members, please do not hesitate to contact us.

ryannclare
ryannclare
1 review Fort Saskatchewan, AB
10/10

Ac and nest thermostat and camera

The workers were quick knowledgeable and eager to answer any question even help to install our nest outdoor camera great service

Approximate cost of services:
$4,400.00
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Company Response

We could not be more pleased to hear your wonderful review. It is always the high point in our day reading and responding to these reviews. We take great pride in making sure our customers are well looked after and their have extensive knowledge on their system before leaving.
We hope that you are happy with your unit and Nest products. If you have any further questions, or need our services, please do not hesitate to contact us.

Jaspreet P.
Jaspreet P.
1 review Edmonton, AB
10/10

Central Air Conditioner

Job well done!! Very pleased with the work. Took them about just 3 hours. ???
Rating : 10/10

Approximate cost of services:
$4,500.00
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Company Response

We work very efficiently to finish at the earliest convenience of our customers! We thank you for the outstanding review and we look forward to helping you out with any future concerns you may have, Jaspreet.

Dwayne and Jackie F in
Dwayne and Jackie F in
1 review Edmonton, AB
10/10

Hot water tank replacement

John and Matt came to replace our hot water tank on very short notice, sight unseen, they were very polite
young men. The job was done professionally and quickly. Everything as clean or cleaner than when they got here. We would recommend this company to anyone for reliable and competent installation and service!
Dwayne and Jackie F.

Approximate cost of services:
$1,300.00
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Company Response

Thank you Dwayne and Jackie for such kind words! We are happy to hear you had a great experience! Customer satisfaction and excellent customer service is what we pride ourselves on. We want to care of your home as if it was our own! Thank you for choosing Furnace Solutions!

Ryan D.
Ryan D.
1 review Stettler, AB
10/10

Air Conditioner Installation

Today Jon And Matthew from Furnace Solutions were to our home to install our AC unit. The scheduled arrival time was 8:30-9:30. Jon phoned me a half hour before they arrived to let me know they were on their way. When they arrived they came to the door and introduced themselves and began work right away. They laid out a red carpet in our entry way to protect our flooring and still didn't hesitate removing the boots each and every time they entered. Jon worked inside while Matthew took care of the outside work. It was very stress free, they took the time to explain practically every scope of the work. I had purchased a Smart Thermostat (separate from my order) and Jon took the time to install it and even checked if he had mud and scraper to repair the wall from the existing thermostat. We chatted personally just like having guests over. When the work was completed they did a thorough walk through showing me everything they did and how to operate/maintain my new equipment. They were certainly knowledgeable and answered all my questions. The entire work area was clean inside and out. These guys care about their job, offer courteous, friendly service and very efficient and made recommending Furnace Solutions and easy choice. 5 star service from some A++ gentlemen.

Ryan

Approximate cost of services:
$5,000.00
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Company Response

WoW Thank you so much Ryan for such an amazing review! We appreciate everything you have to say about the company and the crew here at Furnace Solutions. We take great pride in our work from the start of the process with the first initial post of contact of the sale all the way to the completion of the install. We treat each and everyone one of our customers like family. We know you have options out there, and we are very happy to have you a part of the Furnace Solutions family.

ggarneau
ggarneau
1 review Edmonton, AB
10/10

Installation of Trane AC unit. Installation of Nest products.

Great communication. Very professional. I was so impressed with how clean the work area was afterwards. I appreciated the patience and time they took with explaining the new products. Great customer service from start to finish!

Approximate cost of services:
$5,200.00
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Company Response

We are pleased to hear you had a great experience with the installation services of Furnace Solutions! We want to make sure each customer obtains the knowledge of their new heating or cooling system! We know you have choices, and we thank you for choosing Furnace Solutions! If you have any questions, do not hesitate to contact our office directly!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Furnace Solutions Heating & Air Conditioning

Furnace Solutions was built to give you customer service like no other . Dealing with furnace repair, furnace installation, air conditioning repair, air conditioning installation and all HVAC services. We believe in high quality, clean work and attention to detail at a reasonable price. We wanted to offer our customers ...
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