Driveway Pavers Releveling and Widening
My concrete pavers driveway had buckled after 7 years of use, and I needed it widened by a few feet. Also, had a simple flagstone path added to side of house.
The crew was punctual and completed the work as planned. There were a few deficiencies eg some stones were not quite level, but these were addressed. Side path was done in a rush with poor attention to evenness of the flagstones, but was rectified promptly.
[In progress] Problems arose 1+ year after, where the driveway is already sinking and buckling in multiple places. It is wearing faster than it it did the first time around. I also had to re-sand the polymeric joints the next year. The company has responded to the issues and we are in the process of addressing.
- Approximate cost of services:
- $10,000.00
- Company Response
I'm sorry that your driveway is sinking again, but this ratinfnis unfair and not reflective of the work we did for you two years ago.
You said we did a good job and responded to all deficiencies. This is accurate.
We didn't lay the base of your driveway or install it, we merely added base and releveled it. If it's sinking again it's not due to the quality of the work, but underlying issues with the driveway, and that you're driving on it.
We do our work properly and to industry standard.
If your stairs have shifted, I'd be happy to take a look.The first I heard of any issues was a week ago, and you immediately followed up with a terrible review.
To say we did good work and were responsive to you, but give us 2 stars becuase it sunk and you didn't give us a chance to fix it, isn't representative of the work we did.