Took advantage of an offer noted on social media for a design and installation of a new pantry. Designer came and assessed the space and provided options. Went ahead and was happy until the installation was completed. From the original design to the installation some changes were made based on the 'requirements of the manufacturing' without any consultation. The finishing of the installed product was substandard with rough / chipped edges. For over two weeks we have been trying to get a resolution with none in sight. I do not recommend this provider.
Edit - we were subsequently contacted and the issues noted about were resolved by the company.
- Approximate cost of services:
- $2,500.00
- Company Response
Hello Ben,
Thank you for your feedback. Closets by Design resolution for such issues is always to replace the damaged parts. We are sorry that your service took longer than expected.