Protex Plumbing & Gas Inc.

Plumbing
Hampton ON L0B 1J0
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Plumbing
Protex Plumbing & Gas Inc.
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88%

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Reviews for Protex Plumbing & Gas Inc.

Average customer rating:
9.8 10 (149 reviews)

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Pickering Customer in Courtice
Pickering Customer in Courtice
1 review Courtice, ON
10/10

Sewer Back-Up

Amazing and fast service from Protex Plumbing. Shout-out to Max, who is such a trooper. He worked so diligently to unclog our sewer drain. I will not hesitate to recommend this company. They are 5 stars!!!

Approximate cost of services:
$500.00
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Company Response

Thank you for writing us a great review, we really appreciate it!
Cheers Roy

SharonLoduca in Oshawa
SharonLoduca in Oshawa
2 reviews Oshawa, ON
10/10

frozen pipes

Wow, if i could rate Protex a ten instead, it would still be too low. These guys were recommended to me by my neighbour. They are amazing, and that is truly understated. From very prompt response during an insanely busy season, to calls/text/emails; to listening to my concerns; to offering various solutions; to excellent quality of work; to the price quote; to the completion and clean up; to scheduling other appts and keeping them; this company is both incredibly professional and approachable. I am very happy with their work and their recommendations. As a Realtor, I see everything in homes, and I would call Protex in a nano second. I refer them to my clients without hesitation. Roy, you and your team are Number 1. I love your service and will happily call you when i want more work done. Sharon Loduca

Approximate cost of services:
$3,000.00
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Company Response

Fantastic review, thank you very much for showing us your appreciation and taking the time to write us such an amazing review.
I absolutely love reading how happy our clients are with our services provided.
Cheers Roy

Brad Hinchey
Brad Hinchey
2 reviews , ON
10/10

Couldn't pick a worse day!!!!

If you can remember the coldest days in Jan/18 you will remember temperatures of -24 to -26 degrees. Well, that is when my submersible pump decides to quit after 25 years! I called everyone in the book and on the internet. Everyone was booked for days, working on frozen pipes etc. Thank God for The Pluming Doctor who gave me Roy's number. He too was very busy but was truly sympathetic that we had no water. He was at my house in less than 24 hours pulling the pump out of the well, all 125 feet. I don't know how he was able to work bare handed in those temperatures. He is truly amazing, the best, and someone I'll definitely contact in the future for my plumbing issues!!!!!!

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for taking the time to write us a great review. Cheers Roy

m brown in Oshawa
m brown in Oshawa
1 review Oshawa, ON
10/10

plumbing job

was recommend to protex plumbing by a friend ,
and i was very pleased with the work that was done
they were courtesy and on time . i will recommend this company
to all my friends.

Approximate cost of services:
$500.00
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Company Response

Thank you for taking the time to write us a great review. Cheers Roy

Karen from Whitby
Karen from Whitby
4 reviews Courtice, ON
10/10

Leaking toilet

My toilet was leaking, and I had a handyman come in to replace the flush valve. He botched the job, and the leak worsened. I then contacted a large plumbing company, but they couldn’t get an estimate from their supplier as to when the part would be available. I called several other plumbers, and Protex was the only one with the part in stock. They were courteous and helpful on the phone, sent someone over within a couple hours, and did a great job. The leak is gone, and I’m very satisfid with their service. Their price was also a lot more reasonable that the price quoted by the big plumbing company. I won’t hesitate to use them again for my plumbing needs.

Approximate cost of services:
$300.00
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Company Response

Thank you very much for taking the time to write us a review. We pride ourselves on having the parts on hand and excellent service.
Happy to have one new life time client knowing we charge reasonable rates.

Norris& Stefanie  Walker &  in Courtice
Norris& Stefanie Walker & in Courtice
1 review Courtice, ON
10/10

Installation - Dish Washer and Refrigerator Water Line

After calling several other plumbing services and got abosolutely no reply not even and acknowledgement of receiving the call, I was referred to Protex Plumning by a business associate, within the day Protex called me arranged an Job quote appointment within two days. They came did the quote and told me they could have the Job done that very same day,
which they did, in less time than quote. They were well prepared, because the manufacturer of one of my appliance forgot a key component, which Protex had anticipated they might so they had the part readily available.
Job well done and family and I are completely satisfied

Approximate cost of services:
$640.00
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Company Response

We work very hard making sure our trucks are fully stocked up, to not waste our clients time or money chasing materials down.
Thank you for taking the time to write us a fantastic review.

Roy Gibson

marian kassel in Whitby
marian kassel in Whitby
1 review Whitby, ON
10/10

emergency plumbing problem

We had a toilet overflow and needed immediate help from a plumber. The blockage started in the shower in another bathroom upstairs. I called Roy and he came within half an hour. He snaked the clogged toilet and unplugged it, thus unclogging the shower also. We had a big leak in the dining room below since the bathroom was directly above the dining room. Roy acted quickly and called a reno company , which came over and started the procedure to drain the water and dry out the ceiling. I was very pleased with Roy's work and his follow up for the problem.
'

Approximate cost of services:
$590.00
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Company Response

Thank you Marian, we do what we can to keep our clients damages to a minimal. Happy to take care of you at anytime day or night. Emergencies never book appointments.

Debbie in Ajax
Debbie in Ajax
3 reviews Ajax, ON
10/10

Replacement of laundry taps, laundry hose bibs and braided laundry supply line

Roy was professional, knowledgeable, courteous, tidy and very helpful in explaining what needed to be done. He gave me a written estimate prior to my booking an appointment which was helpful. He responded quickly to any questions I had before and after the work was done and I would recommend Protex Plumbing and Gas to anyone looking for a good plumber. Thanks Roy.

Approximate cost of services:
$531.00
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Company Response

Happy to take care of all your plumbing needs, thank you for a great review

Chris Weisdorf
Chris Weisdorf
17 reviews Oshawa, ON
10/10

Install winter shut-off valve for drywalled-in pipe

Basically, my previous contractor was incompetent and drywalled in the pipe leading to my front, outdoor faucet. Said faucet was not made out of freeze-proof material, so it has to have a shut-off valve for the winter months. Max did the work, cutting an 8x8 inch portion out of the drywall and installed the valve. He advised getting a spring-loaded panel cover from HD, which worked like a charm to put the hole out of site and out of mind, yet easily accessible when needed. We're very happy with the work performed and would readily recommend Max and Protex to anyone requiring plumbing repairs.

Approximate cost of services:
$360.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I'm extremely happy to hear our techs took care of you and you are so happy with our service's thank you for taking the time to write us a great review.
Roy

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Protex Plumbing & Gas Inc.

Protex Plumbing takes pride in their dedication to their customers. With 15 years experience servicing Durham Region and surrounding GTA, Protex promises the following on every project, regardless of size:

-upfront, fixed pricing on every job
-permanent plumbing repairs and solutions
-workmanship and parts guaranteed
-professional technicians
-honest with integrity

Let our professional technicians fix your plumbing problems and you will never be disappointed. We Promise.

CATEGORIES
Plumbing
SPECIALITIES
Residential Plumbing Services
WEBSITE
http://www.protexplumbing.ca
YEAR ESTABLISHED
2015
PAYMENT METHOD
E-transfer, Cash, Cheques
LICENSES
Red Seal Certified, Registered with Clarington and Durham Regions (City Townships)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too small!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Minimum Labour and Parts (supplied Parts only)
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