Whitby Garage Doors Ltd.

Garage Doors & Hardware
Whitby ON L1N 8Y3
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Garage Doors & Hardware
Whitby Garage Doors Ltd.
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98%

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Reviews for Whitby Garage Doors Ltd.

Average customer rating:
10 10 (446 reviews)

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Sabrina in Whitby
Sabrina in Whitby
3 reviews Whitby, ON
10/10

Reasonable price, great looking door!

I spoke with Brandon and Chad, who were friendly and helpful throughout the process. It was very convenient to do everything by email and phone - they were prompt with providing multiple options/quotes at the same time to minimize back and forth, and dropping off colour samples/brochure. I also liked that the quotes included tax and installation.

A neat feature is that they were able to prepare a digital image of the new door on our actual house, to give us an idea of what it would look like.

Delivery was exactly within the timeframe stated. We were pleased with the workmanship and professionalism and would highly recommend WGD. Thanks!

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sabrina,
Thank you for your review. Chad and I are happy you love your new door. We try our best to give our clients the highest level of customer service we can. We are always looking for ways to be ahead of the curve. Being able to provide pictures and shop drawings of your new door is something we feel is important for your piece of mind, and something other garage door company's rarely take the time and effort to do.
We really appreciate your business. Please let your friends and family know about us if they ever need a repair or replacement.

Brandon, and the WGD Team.

Private User
Private User
Private User reviews Whitby, ON
10/10

Great service at a reasonable price

They answered the phone promptly, fit us into their schedule that day and arrived on time with the parts needed to fix the broken spring. Both my tenant and I were pleased with their service and I appreciated the emailed invoice.

Approximate cost of services:
$170.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you. We are very happy our technician was able to repair everything for you. Our service vehicles are setup to carry almost everything we could encounter on a service call. We try to ensure we can provide the best possible experience with our clients.
We appreciate you taking the time to write a review. If you ever need us in the future please do not hesitate to give us a call.
Brandon, and the WGD Team.

10/10

GREAT service and fair price !!

Last night one of our garage cables snapped (thanks to rust on the cable bottom) leaving us with a door that was lopsided and could only be opened with a struggle. Our previous garage door repair company had gone out of business so, seeing the positive reviews for Whitby Garage Doors, I gave them a call at 9:00 this morning. By NOON today, Nick had finished the job leaving us with a repaired door, and going to the trouble of ensuring both doors opened & closed properly and were well aligned. I was thinking of doing this job myself but ANYTHING involving the large coil spring looked menacing so I bit the bullet and paid the pro ... I wouldn't hesitate to call a professional again and will go to Whitby Garage Doors first.

Approximate cost of services:
$136.00
What could this company do to improve their services?
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Company Response

Thank you very much for your review. I will pass your commendation onto Nick. Nick is a great technician, and I'm happy he checked everything out for you. It is never any fun when something breaks unexpectedly but we are just a quick call away and we are always in the area.
Thanks Brandon and the WGD team!

Jarryd in Whitby
Jarryd in Whitby
1 review Simcoe County, ON
10/10

Garage door springs

These guys are awesome! I called after 4pm on a Monday and had my job complete and for the price quoted by end day Tuesday. Highly recommend this company. Very clean and professional.

Approximate cost of services:
$230.00
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Company Response

Thanks for your review Jarryd! We are happy to help out anytime! I will pass on the good review to the boys.
Chad and the WGD Team

Private User
Private User
Private User reviews Whitby, ON
10/10

New Garage Doors

We were very satisfied with the customer service we received from Whitby Garage Doors. Chad listened to what we wanted and delivered exactly that. Brandon also gave us great service as well. The whole team was professional and courteous. They were installed on Jan 23, 2017. These guys know how to install Garage doors. Thanks for the great work!!!!

Approximate cost of services:
$2,700.00
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Company Response

Thank you very much for your review. We are happy you had a great experience with us as that is our goal for every job. Let us know if you have any questions down the road we will be happy to help.
Brandon + Chad.
WGD Team

bkhibbert
bkhibbert
1 review Newcastle, ON
10/10

Garage Door Repair

When we called for service, they returned our call within 10 minutes. The service tech (Brandon) arrived within the hour of our call and was very professional & courteous. He quickly identified the problem & was able to fix it promptly.
We will definitely refer this company to our friends and family.

Approximate cost of services:
$80.00
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Company Response

Thanks very much for your kind review. We are happy we were able to get your door back together and running for you. We really appreciate your business.
Thanks, Brandon and the WGD Team.

Robert Prentice from Newcastle
Robert Prentice from Newcastle
8 reviews Newcastle, ON
10/10

Replacement of Garage Doors

From the first contact with Chad and then Brandon, I couldn't ask for a better experience. Brandon visited the home and provided us with options and made suggestions that we hadn't thought about. We had 4 quotes and though they were not the less expensive, their professional manner remained and helped us make our decision. Installation day was set and Nick arrived to do the installation. He continued that professionalism throughout the install. Fast , clean, friendly and courteous. He was truly a pro. The trim install was completed later that day by Robert, who like Nick was funny, polite and efficient. All were true pros. The entire removal and installation went extremely well with no mess or fuss. 10 ++.

Approximate cost of services:
$2,500.00
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Company Response

Thank you Bob for your review. We really love what we do, and I think it shines through with our attitude and workmanship. We enjoyed dealing with you, and your new doors look fantastic. Let us know if you ever have any question and we will be happy to help.
Brandon and the WGD Team.

sm
sm
1 review Whitby, ON
10/10

Garage door repair

Garage door spring broke on Friday before Christmas didn't think anyone would be able to come out. Whitby garage doors squeezed us in and got it done. Great service and workmanship.

Approximate cost of services:
$200.00
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Company Response

Thanks for the review! We are happy to help out anytime!

Chad and the WGD Team

Peter in Pickering
Peter in Pickering
1 review Pickering, ON
10/10

Broken Spring Replacement and More: Peace of Mind!

I called as we needed to replace a broken spring on one of our two 35-year old garage doors. Brandon assessed the rest of the system and suggested replacing the bottom rollers on both doors, which I already knew were rusting. He also tuned up the openers. Everything is now running very smoothly now (better than ever!), providing peace of mind as we head into the holidays. I definitely recommend Brandon and Whitby Garage Doors and will call them myself when it comes time for replacements or other repairs.

Approximate cost of services:
$260.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your review Peter! We are pleased to have Brandon on our team! We dont know what we will do with out him! I will pass on the kind words!

Chad and the WGD Team

Dave
Dave
1 review Whitby, ON
10/10

2 new Garage Doors and Openers

Everything went absolutely perfect: They showed up on time, the work was immaculate and the price was reasonable for the quality of product and service rendered.

Would absolutely recommend Whitby Garage Doors to anyone, in fact I already have.

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the great review Dave! Homestars really helps us to continue to push our business forward!Anything you need , let us know. It was a pleasure doing business with you.
Chad and the WGD Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Whitby Garage Doors Ltd.

Locally owned & operated Whitby Garage Doors Ltd. is a division of Markham Garage Doors Ltd. who has been redefining the garage door industry with customer care that is second to none and a desire to give the customer the best possible buying experience. Whitby is no exception to this philosophy it has been built to give the same level of service to the Durham Region as York Region has enjoyed for over 10 years. Owners Chris Dale and Kevin Chappel have created a new division of their company due to overwhelming interest in the Durham Region that has been filled to date by Markham Garage Doors Ltd. Now Brandon Sloan a highly skilled technician of Markham Garage Doors Ltd. has become the roots for Whitby Garage Doors Ltd. Brandon is not only one of the best technicians’ we have come to know in the industry, he enjoys customer interaction, providing the best in service and value, and lives locally in the Durham Region. Brandon has been an integral part of Markham Garage Doors Ltd since its inception and will be very successful in providing customers with a level of service that they have not experienced in the past. Whitby Garage Doors and Markham Garage Doors share the very same ideal, that is to ensure our customers receive the best service, on time every time. Enhance your Curb Appeal with Whitby Garage Doors Ltd.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Whitby Garage Doors is your complete Garage Door Store. We Service all makes and models of garage doors and openers. We also sell that latest and greatest products in the garage door industry. Everything you need from repairs to new garage doors to openers we have it all. We live, support, and work in the Durham area. You will see our well signed vehicles within the Durham Region. If your looking for an honest trustworthy company please call us today for fast friendly service.
SERVICES
Whitby Garage Doors is able to service just about any garage door or opener problem you may encounter. Our service vehicles have nearly every part you may require on board. If we can't fix it the part no longer exists. Give us a call for same day service and fair prices.
BRANDS
Clopay Garage Doors, Haas Doors, LiftMaster, Sky Link, Aluminum Capping
STYLES
Modern, Contemporary, Carriage Style, Colonial, Heritage, Coach House
SPECIALITIES
We specialize in Residential Clopay, Haas, and LiftMaster product lines. We are setup to repair or replace just about anything you could break on any garage door system. Whatever you need for your garage door or opener, we have a solution.
WEBSITE
http://www.whitbygaragedoors.com
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
Visa, MasterCard, AEMX, Interact Cash and Cheque
LICENSES
Fall Protection, WMIS
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Warranty provided as per product specifications
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.