Heat Works Plumbing & Gas

Tyler has been great and reliable. He installed a new hot water heater for us 4 years ago, and when we recently had a problem with the unit he was able to be at our house within 20 minutes and fixed the problem the same day.
He is honest and takes pride in the work he does.

We can not give this company a higher review! Tyler deserves a 10 * review. His work, his professionalism, his work ethic and his attention to detail are beyond measure!! We have never bern more satisfied with any service professional who has done work in our home! He is prompt, and will come at any time or hour to address concerns. He is fabulous at putting together a package that will meet all needs including budget and can arrange financing if need be.
This company,mans specifically Tyler gets our HIGHEST recommendation and most important of all - he stands behind his work and is an perfectionist! You will NOT be disappointed. Call him now -you won’t find anyone better!!!

Great job. Tyler came at the end if his workday & helped us resolve a heating issue we’ve had for about 2 years. He was polite, pleasant & took care of my mothers 50 year old boiler. Checked the water heater for us & everything looks good. Very pleased - we have heating again!

High quality work. Tyler was good at explaining the details of the work that had to be done. I was charged a fair price. I felt he was committed to not leaving until we were fully satisfied with the job, which we were. I would recommend Tyler and plan to use him again for future projects.

I purchased a townhouse built in 2005 about 18 months ago. It still had the original hot water tank. That made it at least 12 years old. After some research, I had learned that the expected lifespan of a hot water tank is roughly 10 years and sometimes even less.

My water heater was living on borrowed time. I did not want to roll the dice with an employee from a big plumbing firm. Sometimes you get a good time. Other times you don't. Neither did I want to deal with the inconvenience of a potential emergency call out and a possible insurance claim.

So I checked the HomeStar reviews for an independent experienced professional. Tyler had excellent reviews. He lived up to his billing. Tyler was prompt and professional. In fact, he arrived a few minutes early.

We arranged for an appointment after work and the work was completed in a couple of hours. When the original tank was emptied, there was clear signs of corrosion and rust. Tyler took care of the old tank and the packaging for the new one. No mess to clean up.

In addition, to the hot water tank, I was having some water pressure issues and was worried about the rubber hoses hooked up to the washer on the upper floor. I had heard too many stories from friends and family about dealing with burst water hoses and the aftermath of expensive repairs and insurance companies. Tyler adjusted the water pressure. He man handled the stacked washer and dryer pretty much by himself to replace the rubber hoses with braided hoses.

The new tank is at the top. The black connections shown in the picture of the new tank is the added insulation Tyler added to the connections. The old one is at the bottom.

Tyler explained everything that was involved with the job and answered any questions that I had. It is clear that doing top notch work and having a good reputation with his customers is important to him. It shows in his work.

Tyler put in a new water tank for me as quoted. He rectified a problem made by the previous installer. He tested for leaks and carbon monoxide with me when I requested. Nice guy and professional. I will call him for all my future plumbing and heating needs.

Tyler has been doing jobs for Orrange Kitchen + Bar for over 4 years.
He is always the utmost professional and his work is second to none!
If you have a job to get done - HeatWorks Plumbing & Gas is the place to call!!

I got home from work around 9:30pm, to discover I had no hot water. I called heatworks, who installed my hot water tank 3 years ago, and to my surprise, Tyler answered. He told me what the problem was, and then coached me through fixing it. I not only was able to have hot shower that night, I also saved myself at least a $100 call out fee - exceptional customer service! I will definitely be calling Heatworks again, for any Plumbing needs.

Tyler appears professional and maintains a clean work area, but when I was charged an emergency call rate in error when I had a prebooked appointment, his response was, he would no longer guarantee his work and do not contact him again, it was very strange and very unprofessional. We did have a leak from his work only 3 weeks later and called another plumber.

We have used Tyler many times in our Family including my Daughter getting work also done. Tyler is a professional Tradesman and very personable. Always leaves the place clean and also follows up to make sure we are satisfied with the his work. I have recommended Tyler to others and will continue to use him in the future.