Window Seal West

Replaced 70 Windows & doors for 8 strata units. Excellent work. Long term warranties. Vlad was great to work with. Owners happy. Installers cleaned up after install and took all garbage away. Wonderful!

I highly recommend Window Seal West, if you are looking for a company to replace your old windows or doors in your house.
The job was done on time, with a very reasonable price. The new windows and doors look gorgeous! The staff is professional and supportive.

Requested qutoe for doors, windows and install service. VLAD (I hope i spell this correct) was great to speak with. Although other companies said installation would be within the month, Vlad was up front with lead time. Great service. Great price.

I was very impressed with the cost, professionalism and timeliness in which they completed our job. We will be using them in the future and would highly recommend them to friends and family.

We needed new windows for our cabin . We wanted to live there in the winter and only had single pane windows . We contacted Mike and he was very prompt and coming and giving us a estimate on the cost to replace 15. Windows to double pane . Once the windows were manufactured the installers came and our windows were installed in a day and a half. We are thrilled to have new windows and I Would certainly recommend WINDOW SEAL WEST to anyone who needs to replace windows . I have given their name to a few people and I’m sure they will be as satisfied as we are. Thank you for a fantastic job!

had no problem coming to our house to give us a quote and measure windows. Gave deposit. 4 months later have not received one phone call from them. Attempted multiple times to get an answer, left messages. Can only ever get ahold of the secretary and she tells me every week I call that Friday is the day the windows come in (6 weeks in a row) I've asked for a manager or number to call somone else to get more details. Wont give me one and always insists that Friday the windows will be in. Now won't answer my calls

If I could give a - star rating that's what this company would get. This is the WORST COMPANY I have EVER dealt with. The customer service is NON EXISTENT. Had windows installed in mid July after being told would be early July, which is no big deal only they said they were going to be here a certain day to install, so took day off work and NO SHOW didn't call or anything. I then called to find out what had happened and said it was rescheduled for 10 days from then. Finally got windows installed and couple wks later had a concern on the locking mech of the living rm window EXTREMELY hard to latch to the point they WILL BREAK if left like that and also top of windows do not crank in all the way can see light out through them. Long story short in the last 2 1/2 mths have called 5-6 times and still nothing. They can't seem to find out if it's Calgary or Edmonton's service area and it's always some one will call with a date and time in a couple of days which NO ONE EVER CALLS. I have even talked with there service guy "Serge" directly with the same results. I need to replace a patio door and a few other windows but this company will NOT BE GETTING MY BUSINESS OR ANYONE I CAN TELL MY STORY TO. IF you value customer service DO NOT GO WITH THIS COMPANY, you will just get the run around. Windows are to much of a investment to not have a company with quality customer service.

5 stars from Michael in sales, the receptionist, and Antony doing the measurements then stepping up to help install when a crew member called in sick on the day of my install. With guests already in the house and everything moved for the contractors the job could not be delayed so thank you for going the extra mile and getting it done. 10 windows in 5 hrs and they look amazing.
Thank you
Lisa

I needed a new patio door. Adam came over a week and a half ago on a Wednesday, to give me a quote. He was very easy to talk with and we discussed my options and I was told that as a manufacturer, if they had to build the door it would be 10 to 12 weeks. If it was in stock, it would be considerably quicker. Two days later on Friday, an installer came over to take measurements. We discussed my choices and I decided to change my order. I originally wanted a patio door with triple panes. I changed my order to a double pane patio door with internal mini-blinds.

The following Tuesday, I received a call saying the patio door I wanted was in stock and they wanted to schedule the installation for Thursday. The crew showed up on time and were very professional, friendly and efficient. Once installed, they walked me through the use of the sliders for the mini-blinds. Thank you so much for the quick turnaround and excellent job. I couldn't be any more happier with the outcome.

We had a great experience with Window Seal West.
Sergey, their salesperson, was great from the very start of our project: down to earth, very knowledgeable, polite and never pushy. He was very patient, as my wife and I were trying to figure out the type of windows we preferred for our house on Shawnessy to replace the old ones. He was very easy to get hold of when we had more questions or needed clarifications. The installing crew did an outstanding job, installing 11 new windows. They were top notch professionals who were friendly, prompt, and pleasant people to be around. The windows looks fabulous, the quality and workmanship are great and the price was very reasonable. Thanks to all the people who were involved in our project! Two thumbs up to you, guys. We would absolutely use you again.