We ordered windows from Custom Direct in mid October. It was hard to get a committed date from them to install them, as they were working on a ' large project' , and all their crews were working on that. They finally came in the beginning of Dec to install. We windows did look good initially , BUT we did not realize that they did not caulk 2 of the windows that were only accessible by ladder (they installed 5) until 1 month later; we have had some water damage in the house due to this. I called several times, and was told someone would be in touch by the end of the week. Someone did call, and arranged to come the next business day...surprize!! NOBODY showed up. Again, I called, left messages, and emailed. No Response. My husband finally did it himself, so that we would not have any more water damage in the house with the rain we were having
- Approximate cost of services:
- $4,500.00