The Glass Doctor

Mirrors & Glass
North Vancouver BC V7N 3T6
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HomeStars
Mirrors & Glass
The Glass Doctor
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6%

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Review for The Glass Doctor

Average customer rating:
0 10 (1 reviews)

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Private User
Private User
Private User reviews Vancouver, BC

First Review

0/10

Misleading Practices and False Advertising

Extremely disappointed with THE GLASS DOCTOR NORTH VANCOUVER BC. I was told that the diagnostic fee would be credited back if I proceeded with the job. However, after agreeing, I was informed I needed to pay an additional amount, and the diagnostic fee was not credited back as promised.

When I complained, they blamed the call center, which is a third-party service that gave out wrong information, but the number is on the company's website and represents them. I decided to hire them only because of my initial chat with the call center. Now, I feel forced to proceed because the diagnostic fee won't be refunded otherwise.

Additionally, they did not disclose their minimum charge for any job is $500 until it was too late. This is false advertising and a deceptive practice.

Expect to pay at least $500, contrary to their initial promises. DONT TAKE THEIR WORDS FOR ANYTHING

Approximate cost of services:
$500.00
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