True Flame Gas Repair Services Ltd.

This was my first experience with home stars and I couldn’t be happier. Jeff was extremely professional and knowledgeable. I have two fireplaces: the first one needed a new thermostat and had a shorted out wire; the second one simply needed service. He spent an hour vacuuming, cleaning, testing and repairing the broken one and approximately 40 minutes servicing the good one. Both look beautiful now and emit a vibrant fire.
I highly recommend Jeff and found him thorough, knowledgeable and very clean.

Excellent job servicing a gas fireplace that had been neglected for many years. Complete service and cleaning done in a timely and professional manner. Thanks!

We recently moved to a home with a gas fireplace, which we wanted to be sure was in good working order. We weren't sure as it had a bit of a smell when we used it. Jeff came out and ran all tests on the fireplace, cleaned it, installed a thermostat (it was supposed to have one but it was never put in) and made sure I was comfortable with everything before he left. He also cleaned it up and added new embers. It's looking better than ever. He took the time to explain everything to me, what he was doing and why, and what to look for. He also explained a little about the model of fireplace to us and other ways we could use it. He was extremely knowledgeable and helpful, and we are thrilled and now have peace of mind that our fireplace is safe, clean, and working well. Thanks Jeff!

Feeling good with our two fireplaces cleaned and fan replaced in the Napolean fireplace. Work was done diligently, providing advice and reminding us of things about our fireplaces that we had forgotten ... it has been a while since they were cleaned. Great job ... thank you so much!

Jeff arrived on time, diagnosed the issue (a broken thermostat in our case) recommended a remote thermostat (which accounted for roughly half of the total cost) and installed it after we agreed. As part of the repair, Jeff also performed some general maintenance on the stove and prettied it up with some fake embers. Lastly looked out for our safety regarding CO. Did a fantastic job overall and left the stove and worksite cleaner than he found it.

Our living room fire place was not used for many years and was not properly maintained. Jeff from True Flame was able to come by at a time working with our busy schedule and preform the cleaning/servicing. He was very professional and able to answer any questions we had a bout the unit. He also was able to install a remote to control the unit during his visit which makes it very convenient to use.
I would highly recommend True Flame for future service/repairs required.

Found I couldn't get my fireplace lit after many attempts and even had son in law come over to see if he could help me. No luck so I called a friend for recommendation for a reliable repair service company.
Found Jeff courteous, efficient and very knowledgeable. Got everything working and even better than before - higher flames and nice embers even. Would recommend True Flame to anyone if you are looking for the best repair company in Mississauga.

Jeff has been absolutely amazing. He has come to my home twice now, once because I foolishly did not remember that remotes require batteries and today because I had a gas leak. I knew that because the leak was at the actual pilot valve that I was going to have an expensive day, especially since I have a discontinued fireplace make and model and parts are next to impossible to find.

Jeff found them, he sourced a less expensive option to provide the same result saving me about 300.00. The fireplace is now back in working order and Jeff did the cleaning too so it looks fantastic.

I really appreciate the work that Jeff does and would recommend him to anyone who requires fireplace maintenance or repairs.

Thanks Jeff

Lynn

Very satisfied with Jeff. He arrived on time and quickly diagnosed my pool heater problem. Had the parts with him and fixed it just as fast. Will definitely call him again if needed.

Jeff is great - higly recommend him.
I had a pool heater pilot-light issue and he took care of it very well, and made a few good recommendations for my pump.
He’s a detailed and genuine professional technician - really enjoyed speaking with him.