True Flame Gas Repair Services Ltd.

I contacted Jeff through Homestars because my 25 year old gas fireplace wasn't working at all. He responded quickly and was able to work around my scheduled which is a bonus . He arrived when scheduled and found the problem right away provided a quote and did the work right then and put it all back together in a couple of hours. Jeff not only fixed the problem ,he was neat and tidy .I highly recommend Jeff and will not have any second thought on calling him again.

Thanks Jeff!

The pilot light did not come on and the fireplace was neglected by the tenant for a few years. Jeff serviced it and now it works great. He even helped remove a bird’s neat that was blocking the chimney. Great job, very professional and a very nice person!

I will definitely recommend Jeff for any fireplace or pool jobs.

Jeff was very professional, did an extremely thorough job, and we couldn’t have been more pleased. I’d recommend him to anyone.

Our gas fireplace was shutting off intermittently. We called Jeff and he came out the next day. He quickly found the problem was with the switch, which he fixed, and also installed a remote for us which we were very pleased to have.
It is a fairly small room so the remote allows us to control the temperature at all times, so we can have the fireplace on and not get overheated.
Jeff was very knowledgeable, professional, and pleasant to deal with. We would strongly recommend his services and will have him back again to clean and maintain both our gas fireplaces.

Jeff came out (quickly too I might add - within two days) to look at our gas fireplace in our living room. He diagnosed the issue, got it running, explained what might happen in the future as it is an older one, replaced the wall based on/off switch which was causing the problem, vacuumed the unit and tested it all out. Made sure there were no leaks. He explained everything as he went along.

he is as friendly, knowledgeable, personable and helpful as you will find! Highly, highly recommended.

I called TrueFlame to repair my Hayward Pool Heater. Jeff came over two days, replaced a faulty valve, and with that new valve in place was able to properly diagnose the larger problem. He explained that the cost of repairing the larger problem made a new heater the more prudent choice. Even though he wasn't installing the new heater (he focuses on repair), he refunded the cost of the valve. He also showed me where the existing heater was improperly installed (no ground, no check valve) which may have contributed to the corrosion. Jeff is a very straight-up and knowledgeable guy. I just wish he also installed heaters, but he has his hands full with maintenance. Highly recommended.

We had to reschedule a couple of times due to bad weather, and I'm glad I waited for Jeff because he diagnosed the issue with my pool heater, replaced a part that was likely to fail soon, cleaned the device, and then gave me really helpful instructions as to how to manage the pool pump pressure together with the heater as a unit.

Jeff did a great job fixing my non starting pool heater - on time - meticulous and pleasant.
Pool heater is 10 years old - replaced wiring , tested etc
Works great
Highly recommended

We had Jeff come out the other day to do some maintenance on our fireplace and we cannot say enough great things about him and his company. He is very reliable and extremely knowledgeable. He took the time to explain what he was doing and gave some great tips on what we can do to help keep our fireplace clean!
I would 100% recommend true flame to anyone looking for gas work. And, we will definitely be calling him back to service our pool heater!

I recently moved to a home in Oakville where the gas fireplace was not working. I called TrueFlame and spoke to Jeff who promptly set up a service call. He arrived on time and after laying down cloths/mats to ensure nothing would get dirty, he quickly got my fireplace up and running. He went to considerable lengths to explain how the various knobs and switches associated with my gas fireplace worked. After some discussion, I decided to get a remote thermostat installed. Again, Jeff explained in detail how to operate the remote thermostat after installing it. Jeff was very professional in every aspect: timely, courteous, efficient and effective. I would highly recommend Jeff for any gas related servicing and repairs and I will be calling him back for my own future gas fireplace maintenance.