More about True Flame Gas Repair Services Ltd.

At True Flame Gas Repair Services, we specialize in the repair and maintenance of gas-fired pool heaters & fireplaces.

We are committed to providing our customers the best value, knowledge & quality of service possible.

All of our service & repair work includes a detailed report on the safety and operation of the unit so you can rest at ease.

We are fully licensed & insured!

**Pool Heater Service / Repairs**

We service & repair all makes and models of gas pool heaters including the ones listed below.

We carry the most popular parts on our vehicle to provide the best service possible.

• Jandy • Laars • Hayward
• Raypak • Sta-Rite • Zodiac
• Pentair • MiniMax • Rheem

**Fireplace Service / Repair**

We service all makes and models of gas fireplaces including the ones listed below.
We also carry the most popular parts on our vehicle to provide the best service possible.

• ARCHGARD • CFM • CONTINENTAL • DROLET • DRU
• GSW • GTI • HEAT N GLO • HEATILATOR • HUNTER
• INSTAFLAME • KINGSMAN • LENNOX • MAJESTIC
• MONTIGO • NAPOLEON • PACIFIC ENERGY
• PETERSON • POLARIS • PORTLAND WILLAMETTE
• REGENCY • SECURITY • SELKIRK • TEMCO • VALOR
• VERMONT CASTING • WOLF STEEL

All service is done with a drop cloth in place and we leave our boots by the door during a fireplace service call.

We also back up all of our work preformed with a 30 day service call warranty.

CATEGORIES: Fireplaces
PRODUCTS: Pool heaters. gas fireplaces, gas line, kitchen ranges.
SERVICES: Gas fireplace & pool heater service, repair and installs.
BRANDS: Majestic. Valor, Vermont Casting, Insta Flame, Regency, Napoleon, Continental, Kingsman, Marquee, Town & Country, Heat N Glo, Heatilator, Peterson, Real-Fyre, ... and more.
SPECIALITIES: We repair/install gas fireplace and pool heaters.
WEBSITE: https://www.trueflamegas.com

YEAR ESTABLISHED: 2013
NUMBER OF EMPLOYEES: 2
RETURN POLICY: Warranty on all parts installed.
PAYMENT METHOD: Visa, Mastercard, AMEX, Cash, Cheque, ETransfer
LICENSES: G2 Gas License
MEMBERSHIPS: TSSA Registered Contractor
LIABILITY INSURANCE: Yes
WORKERS COMPENSATION: Yes
WRITTEN CONTRACT: Yes
WARRANTY TERMS: 30 day service warranty, 90 days on parts

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
10 10 (150 reviews)

Stage

7 reviews Oakville, ON Joined 2017/08/21

10/10

Cleaning service for three fireplaces

Fireplaces review in Oakville

11/08/2017

We hired Jeff from True Flame Gas Repair Services to service our fireplaces. Jeff was great- very friendly, knowledgable, professional and tidy.
He did everything; cleaned the unit, checked parts, replaced parts that needed replacing and tested for carbon monoxide leak before leaving. We would highly recommend Jeff from True Flame to anyone requiring fireplace services. We are calling Jeff again next year to service our outdoor fireplace and our pool heater. Thanks Jeff!

Job Price

Approximate cost of services:: $650.00

Was this review helpful?

Company Response: Thank you for the review! It was a pleasure working for someone so friendly and easy going as yourself. I will see you in the spring for that outdoor unit and pool heater. Once again thanks for taking the time to review!

Gary N.

1 review Brampton, ON Joined 2017/10/18

8/10

Natural Gas Fireplace

Fireplaces review in Brampton

11/03/2017

Jeff and his co-worker were professional, informative and understood
the installation procedures of my natural gas fireplace with diligence.

Approximate cost of services:: $4,500.00

Company Response: Thanks for the kind words and review Gary! Wish I could of received 10/10 though! Enjoy the new fireplace and I'll see you in a couple years for maintenance! :)

CFld

1 review Oakville, ON Joined 2017/10/14

Fireplace repair and maintenance

10/14/2017

Jeff was on time, courteous, professional, knowledgeable (he explained a lot about how the fireplace works and the options we had to proceed). His price we fair I think and he was completed within an hour. I think we will have him back in the future.

Approximate cost of services:: $248.00

Company Response: Glad to read this review. Thanks for your time guys and I hope to see you in a few years for maintenance. Enjoy.

m.harrison5

1 review Burlington, ON Joined 2017/10/13

Gas fireplace

Fireplaces review in Burlington

10/13/2017

Inspected unit Cleaned unit. Removed obstructions from gas line and replaced thermostat Also checked for any leaks.

Approximate cost of services:: $384.00

Company Response: Thanks for the review! Tough night for your Habs though ? Was a pleasure working for you and talking hockey.

Sandy

12 reviews Oakville, ON Joined 2011/06/11

Install a blower on our existing gas fireplace.

10/03/2017

Jeff was great - punctual, honest, thorough and left the work area completely clean!
Thanks Jeff!

Approximate cost of services:: $600.00

Company Response: Thanks for the review! You have pin pointed the top 4 goals I go out to achieve on every service call. Thank you so much.

K. E.

1 review Mississauga, ON Joined 2017/09/30

Mercury Flame Upgrade to gas Fireplace and cleaning

Fireplaces review in Mississauga

10/02/2017

Jeff was on time, professional, tidy and courteous. He explained the history and situation of the required change and also did a thorough cleaning of our gas fireplace. No concerns at all.

Approximate cost of services:: $850.00

Company Response: Thanks for the review K. You were a pleasure to work for. Enjoy the working fireplace this winter!

lindsey.ripper

1 review Milton, ON Joined 2017/09/13

Fireplace repair/service x3

Fireplaces review in Milton

09/13/2017

Jeff from True Flame was great! He arrived when he said he would, and was very friendly. He worked efficiently and explained what he was doing. We will definitely call him for our next service.

Approximate cost of services:: $560.00

Company Response: Thanks for taking the time to review Lindsey! You were awesome yourself!

sdpugsley

1 review Burlington, ON Joined 2017/08/22

Pool heater repair

Swimming Pools, Spas & Hot Tubs review in Burlington

08/23/2017

Fast response on a Sunday afternoon for a Monday morning call out. Swift repair and very informative, I'd definitely recommend Jeff to anyone.

Approximate cost of services:: $400.00

Company Response: Thanks for taking the time to review! It was a pleasure repairing your Pentair pool heater.

Leafs

3 reviews Brampton, ON Joined 2010/03/21

Swimming Pools, Spas & Hot Tubs review in Brampton

08/14/2017

After calling Enbridge and reliance both of them could not diagnose what was wrong with the pool heater call Jeff came in a few days fixed everything at a fair price this guy really knows what he's doing highly recommend Jeff for any of your pool problems

Approximate cost of services:: $800.00

Company Response: Thanks for taking the time to review my service. I was happy to repair your heater and get your family the heat they needed! ?

Lenka

6 reviews Oakville, ON Joined 2017/02/07

Gas Fireplace Repair

04/13/2017

Our experience with Jeff at True Flame was a pleasure. He diagnosed the problem quickly, explained everything clearly, provided a very fair quote & our fireplace is working again like a charm. Two things really stood out about Jeff. One, he is very professional and two, he takes great pride in his workmanship. I would highly recommend Jeff to anyone and I can assure you the job will be done right !

Approximate cost of services:: $1,000.00

Company Response: Thanks for taking the time to review! It was a pleasure working for you and bringing your fireplace back to life!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

True Flame Gas Repair Services Ltd.

Reviews for True Flame Gas Repair Services Ltd.

Sort by

More about True Flame Gas Repair Services Ltd.