True Flame Gas Repair Services Ltd.

We were seriously considering replacing our fireplace due to the past issues we were experiencing. The fireplace would only stay lit for about 15 mins before going out. It was also very difficult to re-light. We have always experienced extreme drafts coming from the unit and last year we actually shut it off and basically covered it up for the season. Jeff arrived right on time and proceeded to troubleshoot the possible problems with our fireplace. He was quick to diagnose a faulty gas valve and explained clearly what the repair would cost and the amount of time required to fix it. He was very professional, polite and answered all of our questions in terms we could easily understand. He completed his work, tested the unit for leaks and Co2 levels. He also cleaned the fireplace glass, insulated the unit to minimize the draft problem. We were probably looking at $7-8000 to replace and refinish a new fireplace install. The repair ended up costing $800 and the unit is working like new again. At the very least, we have bought ourselves some time before we need to totally replace the fireplace. Not only that, but the nasty draft can no longer be felt presently.Overall my wife and i were very pleased and would highly recommend Jeff and True Flame