Deml

In February 2001 my old furnace stopped working. It was cold and I am not sure if I was a Direct Energy customer then or not. I remember having two or three different local furnace repair men fix up my old furnace and it worked as well as could be expected for awhile. Then I heard an explosion and called Direct Energy. They had someone here within a hour and told me the boiler was cracked. I called Direct Energy and they worked out a financing deal for me and two guys came to my house the next day took my old furnace out and installed a brand new energy efficient furnace. I only had one cool night and since I had the new furnace installed I have been happy to have the reassurance of knowing my heating help is reliable and fast. I put the cost of the visit at $100.00 but I don't know how much it would be. The annual checkup is included in my heating protection plan.