Heating & Air Conditioning review in
Pickering
Overall staff was very friendly but they have not fixed the problem. The tech adjusts the part but it fails within 2 days and I have to make another call. This is the 5th call for the same problem over about 7 month. The tech doesn't seem to have the history on our calls and they never leave any receipt of what was done so we can validate it and keep track of the problems. Another call is required.
- Approximate cost of services:
- $0.00
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- Company Response
Hi Scott - if this still hasn't been resolved, feel free to drop me a line at the email address below, and I can put you in touch with our Office of the President team.
Thanks,
Crystal
Public Relations, Direct Energy
crystal.jongeward@directenergy.com