Terrible experience Designer Corey Cordeiro Owner Gordon Neustaeter Project started one month later than we were told, emails and telephone calls not returned to keep us updated. Several meetings cancelled at the last minute. Minimal respect shown for our time or schedule. We were promised Greentree does not start another project until ours was completed. Our project was to be 4 or 5 working days, it was completed in 7 weeks. Sloppy work included old concrete buried in the garden, fence rails buried in dirt, posts set incorrectly, and root balls on some shrubs exposed after planting just to name a few. Most plants and shrubs placed incorrectly, many not even in the correct beds. The final design plan was not on site and the plan on site was not followed. Greentree misrepresented what processes would be used, who was on their staff, how some materials would be selected and positioned and how something would be completed (most notably the grading). When things went wrong Greentree was unapologetic and accusatory. The concrete subcontractor was Tom, he communicated very well, answered emails and phone calls in a timely manner and would call if plans changed. I cannot recommend anyone use Greentree Oudoor Living.
