Tile Job for bathrooms and entrances
My contractor was planned to do the tile work in our reno. We were doing a major reno with mainfloor and all bathrooms gutted.
All work leading up to the tiling was done well but when some of the rooms were completed, we were not happy with the final finish and were getting excuses why the tiles weren't level and had lipage etc. There was no talk of replacing the entire floor and having it redone. Two of the rooms had expensive marble laid which made us even more upset about the whole situation. Only suggestion was to replace few tiles here and there. We had them stop immediately and we had to find someone else.
We came across Celebre as I see there shop everytime I drive by. Mike was my initial contact. Great guy. Took the time to explain things and didn't make me feel rushed. Took all my calls leading up to it.
They had Johnny to finish the work. This guy is a machine. Worked from 7am-9pm most days to get the job done in a week where everyone else was saying two (we were on a time crunch which helped).
Our side landing (again marble was used here) was placed w/ too wide of a grout line compared to what we had discussed before. Mike didn't give me any BS excuses and ripped up the newly laid floor, supplied the new marble (was even better quality than we had purchased) and relaid. Didn't ask for extra money or anything.
They also had Johnny come back a few times to finish up odds and ends after the main job was done.
I would definitely use them again for any tile work.
- Approximate cost of services:
- $11,000.00
- Company Response
Celebre Tile thanks you for having the confidence in us the rescue your renovation. We are pleased to hear we were able to provide you with the finished look you desired. We look forward to doing business with you again.