You Move Me Vancouver

Moving & Storage
Burnaby BC V5A 1X8
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HomeStars
Moving & Storage
You Move Me Vancouver
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85%

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Reviews by rating (past 12 months)

Reviews for You Move Me Vancouver

Average customer rating:
9.6 10 (230 reviews)

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Romella
Romella
1 review West Vancouver, BC
10/10

Moving

Mike, Dylan and Brandon were amazing. Worked a long hot day with no break. Truly fantastic to deal with. They made my stressful move not stressful at all. Very professional, and hard working. Will recommend your company to friends and family.

Approximate cost of services:
$1,500.00
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Company Response

Hey Romella,

Thank you so much for the review. We're happy to see we were able to find a viable solution for your move. We look forward to moving you again once your new house is complete!

- Prabh, Sales Manager

Moving  in Burnaby
Moving in Burnaby
1 review Burnaby, BC
10/10

Moving

Murtaza, Braydon and Chibesa were a stellar moving team. Competent, timely, friendly and a good sense of humour for the entire duration of the move. The move involved a piano and they were careful and attended to the small details with care and precision. I would recommend these three anytime!
Carrie

Approximate cost of services:
$670.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hey Carrie! Thank you so much for leaving such a great review. Murtaza and his team strive to do the best job possible on each move, I'm happy to hear the piano was moved safely as well. I hope you enjoy your new home!

- Prabh, Sales Manager

Private User
Private User
Private User reviews Burnaby, BC
10/10

Moving

Our moving team, Murtaza, Dylan and Ahmed were fantastic. They moved us out of our condo on the 4th floor and into our new town house in less than 3 hours! They were well organized, fun to work with and they never stopped running!

Approximate cost of services:
$800.00
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Company Response

Hi there, thank you so much for leaving a review! We're happy to hear Murtaza and his team did such a great job on your move. It's always great to hear moves going smooth and that the guys were a joy to work with. We hope you enjoy your new home!

- Prabh, Sales Manager

Private User
Private User
Private User reviews Vancouver, BC
10/10

Moving

Marcis and Phil M were amazing. I had to move on very short notice as I was waiting for completion on my new place. They made what could've been a stressful day better. They very very fast and friendly. They would even run back and from the truck! I would totally use these guys again and would ask specifically for these two. Also the quote was pretty accurate and so i was happy with that too!

Approximate cost of services:
$660.00
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Company Response

Hey there!

Thank you so much for leaving the review! We're really happy to hear we were able to move you in to your new place on short notice. New construction can be tough when picking your move date. We always try to provide the most accurate estimates possible so that's great we were right in line with it! We hope you enjoy your new home!

- Prabh, Sales Manager

AmandaFromAbbotsford in Abbotsford
AmandaFromAbbotsford in Abbotsford
1 review Abbotsford, BC
10/10

Awesome service....you guys are great!

I am so impressed with this company. My movers were so helpful and courteous, I couldn't be happier. Murtaza Changezi & Don Cummins were both so careful with my items and did everything in a neat and timely manner. On top of that they were both a pleasure to deal with. Also when I first called to book this company for my move, a lady named Shania on the phone was also amazing. All of their employees are so friendly and informative. This entire process was great from start to finish. Definitely will be recommending to friends and family.

Amanda S.

Approximate cost of services:
$990.00
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Company Response

Hey Amanda! Thank you so much for leaving the review. We're so happy to hear you had a great experience with Murtaza and Don. Our movers always strive to take care of our clients furniture just like it's their own. We hope you enjoy our new home!

- Prabh, Sales Manager

Andre Ladouceur in Burnaby
Andre Ladouceur in Burnaby
1 review Burnaby, BC
10/10

Moving - Delta to Burnaby

I was blown away by the speed and care for my items the 3 gentlemen showed during my move. Shawn, Kalen and Phil were nothing short of fantastic. I really didn't think moving could be this easy, this quick, this hassle-free and this enjoyable. Truly, it was a wonderful experience and I will absolutely be recommending your group to other interested parties. In fact at the end of the move, I spoke to Shawn, the team lead, about estimates for moves of different sizes both for friends and for myself again, further down the road.

Approximate cost of services:
$850.00
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Company Response

Hi Andre!

Thank you so much for leaving a review about your experience. We're so happy you had such a great move with our team. Shawn is one of our most senior team leads and always makes it a point to go the extra mile for his clients. We hope you enjoy your new home!

- Prabh, Sales Manager

Kero in Vancouver
Kero in Vancouver
1 review Burnaby, BC
8/10

Had 2 great prior moves - Not this time though! (UPDATED June 7/17)

So very disappointed. None of the courtesies of the previous moves. This one was a nightmare, starting with a bait & switch, ending with damages, carelessness towards my possessions, and now, no one will even return my calls. I have repeatedly referred this company to others, but that will no longer be the case. These guys had an excuse for every damage, never offered even a simple apology, and couldn't get out fast enough when I started to identify my concerns. Here a photo of one of the lesser issues - a wardrobe box that arrived so smashed that it took 2 men to open it to extract the clothing!

UPDATE - June 7/17 - The company contacted me & listened to my concerns. The local sales manager who responded was very receptive to my feedback. What is done is done, but I feel they responded in good faith and promptly took steps to remedy the issues I identified. As I mentioned, this was not typical of my experiences with this company and I am satisfied that they remain dedicated to good customer service. I have amended my rating due to their diligence in terms of following-up & their willingness to work with me to find an acceptable resolution. Thank you for your time & efforts Bob!

Review has 1 previous version
Approximate cost of services:
$1,100.00
1 of 1 people found this review helpful.
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Company Response

Hey Kathleen,

We're deeply sorry to hear this move did not go as expected and thank you so much for taking the time to chat with me and discuss what happened. I am working on resolving these issues for you personally and assure you we will take this feedback back to our team and work on ensuring this does not happen again. We appreciate you using us again and will work diligently to make things right for you.

- Prabh, Sales Manager

smat in
smat in
1 review Burnaby, BC
10/10

Moving Company

We were truly impressed!! With starting out asking if they could pick me up a coffee to giving me acute little house warming gift at the end! They were fast, efficient and very professional! HUGE SHOUT OUT TO Cian and Frank and their trainees Zach and Daniel. We would recommend and use this company again!!

Approximate cost of services:
$0.00
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Company Response

Hi there! Thank you so much for the review. We're so happy to hear you had a great moving experience with Cian and his crew. It's always nice to hear that our clients have such a great experience that they would recommend us in the future. We hope you enjoy your new home!

- Prabh, Sales Manager

jeffcart
jeffcart
1 review New Westminster, BC
10/10

residential move

The two movers Cian and James were very friendly, worked fast and efficiently. no complaints!

Approximate cost of services:
$1,000.00
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Company Response

Hi Jeff! Thanks so much for leaving the review. We're happy to hear you had a great moving experience with Cian & James. Thank you for choosing You Move Me as your movers and we hope you enjoy your new home!

- Prabh, Sales Manager

lauraspencer70
lauraspencer70
1 review Vancouver, BC
10/10

Moving

We were thoroughly impressed by the speed, professionalism, politeness and quality of the moving services by Stephen and Dylan

Approximate cost of services:
$600.00
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Company Response

Hi Laura! Thank you so much for the review. We're so happy to hear you had a great experience with Stephen & Dylan, they are a great team. We hope you enjoy your new home and thanks for choosing You Move Me as your movers.

- Prabh, Sales Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about You Move Me Vancouver

You Move Me is a professional, local moving company that moves people, not just their boxes. You Move Me is pioneering a new standard for the moving industry with a customer experience that is different from what’s expected. We are a full service moving company that’s almost fun; offering moving, ...
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