Excellent Service and address of Basement Leak
- Approximate cost of services:
- $2,100.00
- Company Response
Thank you for your feedback Kevin! It was great working with you! Great photos!
Michelle
The Foundation Guys Inc.
Excellent Service and address of Basement Leak
Thank you for your feedback Kevin! It was great working with you! Great photos!
Michelle
The Foundation Guys Inc.
We apologize for any inconvenience you have incurred.
The "person"/"kid" you're referring to is my 18 year old son. And as an employee at The Foundation Guys, he is required to be insured and bonded. Therefore, ALL employees including my son are insured and bonded, as well as covered under WSIB.
- It is to be expected that there will be dust as you had a major construction project being conducted. We made an effort to cover your floors going to the basement, while also doing our best to minimize the demolition as much as possible.
-The entrance to the stairs had plastic hanging to quarantine the basement as a designated construction zone, as well as minimizing dust.
The fan can only handle a certain amount of dust, again, making an effort to contain the dust in the construction zone.
- I did not see a need for myself to be there twice a day, considering you were directing the workers on how you wanted the sub floor drainage system installed.
*All of our installers are certified and trained through the International Basement Systems Network.
- Again, you were directing where you wanted the drainage system, where you wanted the ports, and where you wanted the pipes to tie into the pit for the back water valve. As I said previously, there was no need for me to direct the crew when you were directing the crew yourself.
You have also asked us to to pursue a second project for your backyard drainage issue, which you are directing the installation of.
We installed the sump pump you personally purchased. We included the CleanSpace wall membrane, for free with savings of $1700. We then included the Triple Safe Sump Pump liner with an alarm system, air tight lid, and floor drain at no extra cost.
We have done our best to keep you satisfied.
-If there were any concerns on your part, you had my personal contact number to reach me if any should arise.
In conclusion, Patrick was the crew leader and as you stated, he was incredibly professional and easy to talk to in answering your questions regarding your project, leaving your job well done.
Regards,
Jerry
Thank you Sam!
Michelle
The Foundation Guys Inc.
Repaired cracked basement floor
Thank you John! It was great working with you!
The Foundation Guys Inc.
Thank you for your feedback Stefan!
The Foundation Guys Inc.
Backup Battery-Operated Sump Pump
Thank you for taking the time to let us know about your experience!
Michelle
The Foundation Guys Inc.
Thanks for your feedback Joe!
Michelle
The Foundation Guys Inc.
Foundation waterproofing and interior drainage
Thank you Janet!
The Foundation Guys Inc.
Great working with you Lyle!!
The Foundation Guys Inc.
Foundation parging repair and finishing
Thank you so much Andrew, this will mean a lot to Dana! Your feedback is greatly appreciated.
Michelle
The Foundation Guys Inc.
The Foundation Guys have been an industry leader in foundation repairs and waterproofing since 1978. As part of the international Foundation Supportworks and Basement Systems network, we have top of the line products and training to ensure that all of our work is completed to the highest standards. We pride ourselves on working with all of our customers to ensure that they fully understand the work being done, and are completely satisfied with the results. Your foundation is a crucial part of your family’s comfort and safety. If you’re looking for a local foundation contractor in Ontario, you’ve come to the right place.
High quality Foundation repair and waterproofing service. At The Foundation Guys, we have over 40 years experience in foundation repair, basement waterproofing, and masonry restoration using the most advanced products and techniques. We educate our clients and encourage them to research the work being done on their home. We are always committed to a job well done and deliver value, honesty, and master craftsmanship. You can trust us to expertly service all of your foundation needs.