Like many of the the other reviews here, they changed their deal from 10 windows to 10 panels, and when I complained about this I was told to contact Teambuy. The cleaner who showed up was not professional, did a lousy job in general and the company clearly does not care about customer service!
- Approximate cost of services:
- $29.00
- Company Response
Hello Nish, thanks you for taking the time to write us a review.
We would like to mention that we have serviced over 200 homes with this voucher deal and had only 2 complaints about the panels due to the website not putting panels in the headline.
The deal is an introductory service deal to introduce our services to you, if you read the fine prints in the deal it mentions to contact the merchant for additional information. Even in the discussion board of Q & A we let clients know it was for 10 panels. The service was explained to you when you booked your appointment, the technician explained what was included to you before providing any service. Once you agreed to the windows that would be cleaned they then provided the service. You had the service performed and called us three weeks later to re-do the service. If you had issues you should have contacted us right away.
http://www.groupon.com/deals/reliance-exterior-services
We also have the same deal on groupon that clearly states it includes panels/panes only.
Once again, we encourage clients to contact us and refer to the Q&A section of the deal.