Unlike the reviewer below, I had the total opposite experience. I purchased a voucher through Buytopia, for window cleaning for my condo town. It's a pretty small place compared to a fully detached or even a semi. I made a call, got an appointment pretty fast, so far so good. The day of, a young person, sounded like a student, called me as he was lost. He did have my correct address which is on maps and GPS. Very unprofessional, either way, I gave him directions. To make a long story short, he came, saw my place and left. Since I had his phone, I texted him a few times and no answer. Basically a waste of time. I called the company the day after and I was told the manager wants to talk to me and that he will call me within 15 minutes. That didn't happen either. Can you say unprofessional? I would never use this company or recommend them for ANY work EVER.
- Approximate cost of services:
- $29.00
- What could this company do to improve their services?
- Actually do their job, why they're in business for.
- Any advice to offer fellow homeowners facing a similar project?
- NOT EVER hire them.
- Company Response
Hey, Tudor we have notes on our file that you were informed by the technician upon arrival, that we could not service your town home due to the fact that they could not move the ladder to the back due to no access to the back yard and we couldn't drag a 15 ft ladder through your house without causing possible damage. If this is not the case please contact us at 4168029909 and we can have a manager visit the site and see if we can come to a mutually beneficial arrangement.