Intalled our alarm system today...Our agent (sean) is easy to talked and very straight forward, answer question that we need to know,technician (nathan) expalins very well on how system works by details after installation....although there is no motion detector on the living room because we decided with the technician to installed it in the basement,there is nothing in the basement to detect intruders..so far so good about the serviced they gave us... i will introduced this alarm security to the other customers if i need to...kudos to intelife!!!!