I contacted Andrew at brothers premium window because of a good reference I got from a friend. He came out one evening after I finished work, he took all measurements, explained my options and he process of replacing my windows. I felt very confident from beginning to end that things were going to go well. I ordered triple pane casement and picture windows and I couldn't be more happy. From the day I ordered, the windows were installed within 3 weeks and my house looks completely refreshed. I strongly suggest anyone looking to replace their windows to deal with Andrew. Very good product at the best price I saw.