I wanted to give you my opinion in writing about the work that you and your team did in refinishing my kitchen.
Right from start to finish, when you returned my call, I knew I was dealing with professionals. You scheduled an appointment to see the job the next evening and although were tied up in traffic, made sure you called to let me know you would be a bit late. You came in, talked to me about how the work would be done and the time frame, showed me samples, and provided a quote which I found to be very reasonable given the size of my kitchen and number of cupboards.
Once approved by me, you provided a date and time, and the “team” of 5 very polite young men, were there on time as scheduled. They went to work prepping the area and then Zach, the foreman for the job, himself a polite and enthusiastic individual, sprayed the veneer sections as you described, and they were done in a matter of about 5 hours.They wiped down the inside of the cabinets too.
I was then told the cupboards would be delivered at 7:30 the following Monday, giving me time to get everything back in order. Once again they arrived on time, and Mike, who is a stickler for detail was careful to be sure all the cupboards lined up properly. That part of the job was also completed in a timely and quiet manner as I had a client meeting that day in my home.The results are quite literally extraordinary, and I would highly recommend your services over your competition. We are all looking for a buying “experience" these days since there is so little customer service available. I have to say, I would rate your customer service from beginning to end at a 10, and the results of the job another 10.
Well done. you deserve great success in this endeavour if you keep doing just what you are doing. Lots of detail, quality workmanship, and a great experience all around.
Barb S.