TOTAL SECURITY & SURVEILLANCE CO(1994)

Formerly Total Security Co 1994
Alarm Systems
Mississauga ON L5V 3C5
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Alarm Systems
TOTAL SECURITY & SURVEILLANCE CO(1994)
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97%

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Reviews for TOTAL SECURITY & SURVEILLANCE CO(1994)

Average customer rating:
9.7 10 (341 reviews)

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Private User
Private User
Private User reviews Scarborough, ON
0/10

Security cameras

Ray is professional when it comes to offering/pitching his camera services. Ray becomes irrational, unfair and greedy when it comes to upholding his contracts and words. In my agreement it clearly indicates on the invoice 2 free on site visits per year for free for 3 years from installation, plus a $50 modem connection fee. He does not follow his contracts and charges over $100 for site visits and $100 for the modem reprogramming. Very disappointing from ray.

Approximate cost of services:
$4,000.00
1 of 1 people found this review helpful.
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Company Response

hi Bobby
Thank you for your review

The estimates and invoices clearly state 2 FREE ONSITE SERVICES for 5 years

and a nominal trip/service charge if $50 if the modem is changed
in 2021, when we installed your system

this was in 2021 when you had the system installed

since then, in 2024, gas prices have sky rocketed

Asking you for 89+tax is NOT UNREASONABLE

you contracted us to fix your problem. We showed up and fixed it

You defaulted on your invoice of $89+tax

I called you and told you that we expect to be paid for this service call $89+tax

job completed

This is not GREED

It's business

you were told very clearly UPFRONT before we went out, that the charge would be $89+tax

An official estimate was emailed to you

Just to let you know, I have written off that invoice as a BAD debt

Jude in Brantford
Jude in Brantford
0 reviews Mississauga, ON
10/10

Efficient reliable customer service. Competitive pricing.

Been with Total Security for all most 10 years and have always received very prompt service when required.
An extremely competitive pricing plan and Ray is always there for service call or remote assistance when needed.

Thanks Ray

Approximate cost of services:
$140.00
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Company Response

Hello Jude
Thank you for choosing TOTAL SECURITY SURVEILLANCE CO1994 as your service provider
Really appreciate your business and ongoing support
please contact me anytime you need assistance
THANKS SO MUCH
Ray
TOTAL SECURITY SURVEILLANCE CO1994

Nicole in Brampton
Nicole in Brampton
1 review Mississauga, ON
10/10

Highly Recommended From A Family Member

When we were looking to add security cameras to our home, Ray came highly recommended from a family member. This was our first time having something like this done, and with us being busy with careers and a child, he was incredibly helpful and patient with all of our questions. He guided us through the decision making process and we appreciated his honesty. He braved the December cold to make sure it was done quickly. Overall, we really appreciated his service and will definitely recommend him to anyone looking to have cameras installed.

Approximate cost of services:
$1,700.00
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Company Response

Hi Nicole
hope you and the family are well
CONGRATULATIONS!!!!Really appreciate you choosing TOTAL SECURITY SURVEILLANCE CO1994
Amd thank you for your amazing testimony
Please call me anytime you need assistance
RAY
TOTAL SECURITY SURVEILLANCE CO1994

Erdem in Toronto
Erdem in Toronto
0 reviews Caledon, ON
10/10

Customer service

Had cameras installed 3 yrs ago and work great! I've had a no issues with the cameras or the box. I've had issues when my ip address changed however have always been able to contact the installer and he was quick to reposted and resolve in a timely fashion. Would I recommend this company, yes 100%. Great experience since the day I signed up!

Approximate cost of services:
$2,000.00
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Company Response

Hello Erdem
Thank you so much for your business
really appreciate it
also great to read your wonderful testimony
Ray
TOTAL SECURITY SURVEILLANCE CO1994

Private User
Private User
Private User reviews Toronto, ON
10/10

alarm system

Ray is very responsive. He had to come to our house several times for installation during different stages of renovation and was always prompt.
His prices are also competitive. I would highly recommend.

Dan

Approximate cost of services:
$1,400.00
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Company Response

Hello
thank you so much for choosing TOTAL SECURITY SURVEILLANCE CO1994
Really appreciate your business and this wonderful review
RAY
TOTAL SECURITY SURVEILLANCE CO1994

Rohan in Brampton
Rohan in Brampton
2 reviews Brampton, ON
10/10

Great service

Ray was professional, gave me a competitive price and the best part was triple a support after the installation. Often times router switches would make my app unusable, but a quick message to Ray it would be fixed same day.

Approximate cost of services:
$1,400.00
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Company Response

Hi Rohan
hope all well
thank you so much for your generous review
Really appreciate your business
stay safe and call me anytime you need assistance
RAY
TOTAL SECURITY SURVEILLANCE CO1994

yament110
yament110
4 reviews Mississauga, ON
10/10

Camera Installation & Home monitoring

My association with Ray has been for almost 10 years he provided monitoring service and camera Installation for my store and house. Always been very professional with the services he has provided and very punctual which is rarity with contractors. Too bad that the rating for the quality of services cannot exceed 10 because Total Security & Ray deserve much more. Keep up the great work Ray. I have and will continue to recommend him to everybody who is looking for quality work from a true professional. Thank you Ray.

Approximate cost of services:
$2,000.00
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Company Response

Hi
Thank you so much for your business all these years
I hope you and the family are well
Appreciate your generous testimony
RAY
TOTAL SECURITY SURVEILLANCE CO1994

Rochelle in Richmond Hill
Rochelle in Richmond Hill
0 reviews Richmond Hill, ON
10/10

Security System

Ray was very professional and knowledgeable in providing our family with various affordable security surveillance devices and accessories. He was patient while we decided what product(s) to use, all the while by providing us with an abundance of relevant info and options as it related to the best options for our home. Ray displayed excellent fast service and followed up with us days after the instalment to ensure that we were satisfied with the security system. I would recommend his services to anyone wanting to secure security measures within their home.

Approximate cost of services:
$1,600.00
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Company Response

Hello Rochelle
Thank you so much for choosing TOTAL SECURITY
It was a pleasure completing your project
Really appreciate your warm testimony
RAY
TOTAL SECURITY SURVEILLANCE CO1994

Paskaran in
Paskaran in
3 reviews Toronto, ON
10/10

Home Security

With Total Security company for all most 16yers and very excellent service. I am very happy with the service
Ray is all ways there for service call when I need
Thanks Ray keep up the good work

Approximate cost of services:
$240.00
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Company Response

Hello Paskaran
17 years actually
But am so appreciative of your business and support
thank you so much for your testimony
I hope you and the family are all well
I'm only a text away
as you have learned all these years
take care
let me know if you ever need assistance
RAY
TOTAL SECURITY SURVEILLANCE CO1994

Private User
Private User
Private User reviews Mississauga, ON
10/10

Top professional!

Ray was very professional and well organized in delivering his services. Ray was very cordial too as he works. I will recommend him and do business again with him when possible!

Approximate cost of services:
$169.00
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Company Response

Hello
Thank you so much for your business and support in choosing my company as your security service provider
I'm happy that you are satisfied with the project
please call me if you need any assistance
RAY
TOTAL SECURITY SURVEILLANCE CO1994

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about TOTAL SECURITY & SURVEILLANCE CO(1994)

TOTAL SECURITY & SURVEILLANCE CO (1994)

30 YEAR ANNIVERSARY

https://totalsecuritysurveillanceco1994.business.site/
1-855-802-4295
Total Security Co. (since 1994)
SURVEILLANCE SYSTEMS
INTRUSION SYSTEMS
AUDIO/VIDEO HOME THEATRE SYSTEMS
DATA NETWORKING
CARD ACCESS

Check out TOTAL SECURITY SURVEILLANCE CO1994
Since 1994
30 years servicing Toronto and surrounding

https://g.page/r/CSTl9NvmpB76EA0

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BETTER BUSINESS BUREAU A+
https://www.bbb.org/ca/on/milton/profile/security-system-monitors/total-security-co-0107-1209142

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MULTIPLE AWARDS FOR BEST OF

Servicing the Greater Toronto Area SINCE 1994

CATEGORIES
Alarm Systems, Home Automation, and Home Theater
SERVICES
Security Control Equipment & System Monitors
WEBSITE
https://totalsecuritysurveillanceco1994.business.site/
YEAR ESTABLISHED
1994
PAYMENT METHOD
Mastercard and Visa
LIABILITY INSURANCE
Yes
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