I was searching for a home camera security system late on a Friday afternoon. I did not expect to get any responses until Monday. Ray at Total Security, contacted me within 30 minutes of my inquiry. He was prompt and efficient and sent me several options. Ray visited my home on Saturday to do an assessment. Unfortunately, he was unable to provide exactly what I needed (which I knew would be challenging), but nonetheless, he was extremely helpful, gave me some good advice, responded very quickly and at all times was completely professional. Though I couldn't use him based on my particular requirements, I would still recommend him to anyone looking for a home camera security system.