All I can really say about SB Hardwood is that they are TOP NOTCH! We just had all of our flooring replaced, and also had our stairs converted from carpet to hardwood in our townhouse. Throughout the entire project, SB's team were meticulous to detail, dealt with my house's "surprises" with ease, were extremely polite, and kept everything as clean as humanly possible.
I can't believe the end result of their work... I honestly could never imagine my floors/stairs looking so amazing... ever. Simon was an absolute pleasure to work with. From his low pressure quote, to keeping me abreast of schedule changes (they were able to start the job a few days early), and was able to give me the feeling of security in knowing that the job would be done right. To spite challenges with some pre-existing issues, the job came in on budget, and (because of being able to move the job up) was completed earlier than scheduled... allowing me to get my house back for Christmas.
Simon's crew (led by Tom) were nothing but professional. They were on time every day, extremely dedicated to the job at hand, and they are true artists with their tools. They made honest and well thought our suggestions when decisions had to be made on our side, and were able to get areas of our house back into our hands quickly so that we were able to live in the house through our project with as little disruption as possible.
Simon, Tom, and the rest of the crew ROCK, and I am extremely happy that I decided to move forward with SB Hardwood.