SB Hardwood Inc.

My wife and I recently purchased a 3-storey townhouse. The top two floors (and connecting staircase) were covered by carpet that had clearly suffered through pets and smoking from the previous owners. The final project plan was to get someone to remove the carpet, install new hardwood, and cap the staircase with new treads/risers. In addition to all this, we wanted to refinish the remaining elements of the capped staircase (stringers), as well as refinish the entire main staircase, and have both staircases match the newly installed hardwood. We also wanted new posts and iron pickets.

Enter SB Hardwood Stairs and Flooring… after a number of quotes from different folks, we decided to choose Simon and his team. They seemed very down to earth, they saw our vision and told us what we could and could not do, and the lines of communication were always open. There was quite a lead-time before the project started (~6 months), but it was definitely worth the wait.

The team was ready to go every morning at 8am sharp, as they said they would be. They worked through the house with care and attention to detail. In places where some issues popped up, they took the time to make suggestions and guide a decision on a workaround. The job was finished on time and within budget. After the job was completed, we noticed one doorstopper was missing. While it’s something we could have easily taken care of, Simon told us that it’s not something that should be missed, and personally made the trip out to take 30 seconds to install a new one.

We are so happy with our new floors and staircases. We have already told Simon that we will be calling back his team to take care of the flooring on the main level when we decide to pull the trigger on the adjacent kitchen renovation.