Climax Heating & Air Conditioning

Our AC was running but very inefficiently. After checking out reviews on Homestars and Google I contacted Climax Air and asked for a service call. They said that they would be out later that same day. Sam called later that morning and said that he would be at our place within a half an hour. Sam asked me to describe the problems that we were having and then went to look at our furnace. He quickly determined that our coils were frozen. When he checked the AC unit outside he found that the unit was low on refrigerant. He first turned on the heat in the house to thaw the coils and drain the
melting ice water. This took a little while but Sam patiently persisted. Once that was complete Sam topped up the refrigerant and sealed the leak. He turned on the AC and checked the temperature output. The temperature became sigificantly colder than we had been able to obtain for quite some time. The house quickly cooled to the set temperature. Before he left Sam he asked us to call if any problems resurfaced.

Throughout the whole process I was impressed with Sam's professionalism and patience with my many questions.

I have waited a week to post this review in order to make sure everything was working as it should and it is. We are very pleased with the service and we would not hesitate to call Climax Air again if needed.