The Door Master Inc.

Garage Doors & Hardware
ON M5A 1A1
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94%

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Reviews for The Door Master Inc.

Average customer rating:
9.7 10 (304 reviews)

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Private User
Private User
Private User reviews Hamilton, ON
10/10

Replacement of major springs on double garage doors.

Master Doors (Josh) came out to the house in a matter of 2 hours, replaced the big springs on both doors, and lubricated all components of the garage door assemblies. Great Work! 3 weeks later, I had a problem with the creaking of some metal components on the door, and Josh again came out and resolved my problem at short notice. Great Client service Josh!!! Much thanks, Nick

Approximate cost of services:
$400.00
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Kim in Toronto
Kim in Toronto
1 review Toronto, ON
10/10

Repair garage door

Thank you to Josh from the Door Master. He was clear, gave helpful suggestions, and completed the job expertly. I would definitely use this company again and recommend them to friends.

Approximate cost of services:
$300.00
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Alhar1965 in Burlington
Alhar1965 in Burlington
1 review Burlington, ON
10/10

Replaced the broken Springs on my garage door

Josh,

Was pompt, professional and efficient. He diagnosed the problem explained what the issue was and gave me a fair quote. I am very pleased with the results. I would highly recommend them.

Approximate cost of services:
$500.00
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Manpal in Stoney Creek
Manpal in Stoney Creek
1 review Hamilton, ON
10/10

Garage Spring Repair

Josh came in to replace my spring. He was very friendly and professional. While replacing my spring he fixed a lot of other little problems that would have effected the integrity of my door overtime. I would highly recommend Josh and Door Master over anyone else because the last person who I hired messed my door up and used the incorrect spring. Overall, I am very happy with my service and they even offer a free 3 year warranty on their spring (including parts and labour).

Approximate cost of services:
$254.00
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Private User
Private User
Private User reviews King City, ON
10/10

Old garage door not functioning

In January 2017, two days before we were leaving on a long trip, the garage door cables snapped. Murphy's Law, right? We didn't have time to order a new door so the two men who came out (can't remember their names) suggested a used door, in good condition. OK with us!
They came the next day and took out the old doors (two of them) and replaced with the used ones. They worked well until last week, when one of them broke down again.

Called the company and the next day Simon came out, assessed the situation, fixed it, and it's working properly now. He explained what he was doing as I watched him work. Very friendly young man.

The rate at which this company responds to your calls is amazing! We are 100% satisfied with "the door master" and recommend them to anyone looking for garage door help, to call this company. You won't be disappointed!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Toronto, ON
10/10

Garage Door Repair

Of course, first thing on a Sunday Monday our garage door breaks - the cables snapped. We went online and found The Door Master - they arranged to have someone come out to our home within a few hours that same day!! When Josh arrived - what can I say he was so professional explained what the problem was and quoted us the price for the repair. He quickly repaired the problem and now our garage door is working again! Thank you so much Josh and the team at The Door Master!!

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

We hope to continue having such pleasant customers such as yourselves and want to say thank you right back from our team for your business and the time you took to write such a great review!

Rena in Mississauga
Rena in Mississauga
2 reviews Mississauga, ON
10/10

Garage door spring replacement

The spring on one of my garage door openers was broken in half. I was refered by my neighbour to your company (whom was also very pleased with service). Josh contacted me within 5 minutes and within 45 minutesn, arrived. Josh provided excellent service, with great confidence, efficiency, and took the time to explain the workings of the door opener and materials of the spring replaced. I would highly recommend The Door Master for garage door repairs. I contacted Steve and thanked him for prompt service and commended Josh! Highly recommend The Door Master and most definitely will refer to family and friends.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

We are glad that Josh could help you so promptly on such short notice, punctuality and efficiency are extremely important values for the company that we try to engrave in our technicians. We are overjoyed that Josh has come so far with his work. Thank you for taking the time to write such a wonderful review!

Chou in Waterloo
Chou in Waterloo
1 review Waterloo, ON
10/10

Garage door repair

Super fast and excellent professor service from Josh!!! It was Saturday afternoon when my garage door was not functional. I called the company. After 10 min, Josh called me back. After another 20 min, he showed up. After another 30 min, the garage door reworked again. Thanks Josh!!!

Approximate cost of services:
$170.00
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Company Response

Thank you for the great review, it is a pleasure to hear that Josh is prompt and keeps his word (from the customer's perspective). Thank you again!

Oleen in Hamilton
Oleen in Hamilton
1 review Hamilton, ON
10/10

New Garage door and opener installation

The door master was great and very quick to respond to our broken garage door issue. Prices and quality of work are very good. Their door options range from transitional to modern and were able to provide us the door we liked in less than 3 days. All other places quoted us for 4-6 weeks.

Had a technician named Simon install the insulated garage door. He was very friendly, professional and knowledgable. He also set up our garage door opener and explained all the instructions. I would recommend them without hesitation. Thank you for your good work!

Approximate cost of services:
$1,500.00
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Company Response

It was a pleasure to have you as a customer and we thank you for commending Simon's hard work!
We are excited to have such a great team and thank you for sharing about your experience!

Kevin in Oakville
Kevin in Oakville
1 review Oakville, ON
10/10

Garage Door Service

Great service! Job was done exactly as said it would be and Josh could not be anymore accommodating. Late hours on a Saturday evening was not an issue, Thank you!

Approximate cost of services:
$250.00
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Company Response

We are happy that we could accommodate you in your time of need! Thankfully our technicians try to respond promptly to every call and will always try to find a viable balance between pricing and customer service. Thank you for the wonderful review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Door Master Inc.

The Door Master is a garage repair and installation service serving Toronto and the GTA for over 10 years. Many members of our team are homeowners and understand the importance of up-keeping your home. Our technicians are certified experts, reliable professionals, and provide quality service. We are your "one-stop-shop" for garage door needs. Send us a quote request through HomeStars and you will be contacted by a technician. Clients have the option of receiving a quote over the phone or have a technician stop by for a service call for $29.

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Garage Door, Replacement panel(s), Garage Opener, Cable, Spring, Keypad / Remote, Weather Strip, Rails/Tracks,
SERVICES
Residential and Commercial garage Repair, Garage Opener Repair, New Garage Door Installation, New Opener Installation, Panel Replacement, Weather Stripping Replacement, Cable Replacement, Spring Replacement, New Keypad Install, Remote Setup, Emergency Response, Garage Lockout,
BRANDS
LiftMaster, Chamberlain
WEBSITE
http://www.thedoormaster.com
YEAR ESTABLISHED
10
PAYMENT METHOD
Cash, Credit, Cheque
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
The Door Master labour warranty 5 years with receipt. Product warranty by manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.