Best Way Heating

The drainage hose of my old water tank just blast off one day morning and flooded my basement. After going through all the clean up, I find Best Way Heating to be the only one that is available right the way with great rating in HomeStar.

There were obstacles to overcome when replacing the hot water tank in my basement. The access to basement is through a steep ladders, the original setup was problematic and ... etc. Jafar didn't complain nor charge any extra money despite extra hour he needed to spend and extra works need to be done.

Jafar performed his job with confidence. Regardless the time was late and there were other people calling him to ask for help, Jafar still did the job with great detail instead of rushing the installation job. Even after the installation was done, he patiently explains things and help me checking all the water outlet to make sure the pressure and everything is normal. (He actually fixed one of my faucet which has weak water flow, again, no extra charge)

One more thing which shows Jafar is a responsible person: Jafar forgot to take away the containers / cardboard of the new hot water tank which left on my front door (it was late and dark when he left) but he called back next day to apologize and came by take away the container / cardboard personally.

Its a pleasure to have Jafar to replace my old hot water tank!

Once again Jafar came through for me at a moment's notice. We had a serious leak from an air bleeder valve above the boiler for our heating system. Jafar rearranged his busy schedule to come check things out right away. Before arriving, he asked for a photo of the problem, so knew what parts to bring. Within short order he had everything repaired. In addition to being highly skilled in his profession, Jafar is an exceptional person -- good-natured, honest, hard-working and a man of integrity. I recommend him highly!

Our furnace stopped working during the most cold winter days. I called Best Way Heating after short online search, had no personal recommendations about them. Jafar came on the same evening, and we had all done in two days. Meanwhile we used mobile heaters that Jafar kindly gave us. Excellent service, very responsive, perfect communication. Thank you, will definitely recommend Best Way Heating.

Jafar, principle of BestWay Heating was prompt, courteous and efficient, safety checking and tuning my home furnace and also my gas fireplace.

I would certainly recommend him to anyone who is looking for fair and honest work at a very reasonable cost.

First time calling Bestway yesterday morning, after the furnace failed for the 2nd year in a row. Called after reading some of his great reviews, never would have thought he would EXCEED the nearly 10/10 reviews.

The company we used last year didn't identify a failed pressure switch and circuit board. After pulling out the pressure switch and replacing with a temporary fix he had, he continued testing. The circuit board was malfunctioning also, so replaced with a temporary fill in he had with him. The faulty parts will be sent back to the manufacturer for new replacements. We have heat in the interim, and he was so reasonable with his actions and logic, keeping us informed and teaching us so much.

He adjusted the level / tilt of the furnace using his own wood supply, as it was not draining the water condensing which has caused issues as well. He also replaced the filter, and didn't have an insane price for the parts he used or serious surprises along the way when settling the bill. Almost the exact opposite of any professional service I've ever received.

'Uncle Jafar' as he is now known to our children will always be welcome in our home and everyone we know. We will be recommending him with very high regard, including friends in real estate and the builders of our home who should be using this type of professional for their heating and HVAC needs. For someone of this caliber to make himself available 24 hours is a benefit to anyone in his service area.

See you again soon!

On the first snowy day of winter 2016, our furnace died. Best Way was able to stop by to assess the issue within hours of my phone call. Jafar found the necessary parts in Vancouver and had the house back to above zero temperatures before night end. The best part was he had to work by flashlight due to the power outage...now that's customer service.

Jafar
Amazing service today. On time, efficient, polite, and knowledgeable! I've highly recommended you to a friend today and will put your info up on our community bulletin board.
I called based on customer reviews on HOMESTARS and I hope mine will send business your way. HIGHLY RECCOMEND!!

Jafar is a very honest, hardworking, trustworthy and nice guy. He is very knowledgeable about the way furnaces work, and is patient to explain things to me. My two furnaces were originally installed by a company that has a very poor reputation in the Vancouver area. Unfortunately, we didn't do our homework two years ago when we hired them. And we are having issues from that. Jafar has done a great job of fixing their mess, and he tries to save me money too! I'm glad I found him and I feel our furnace will be in good hands now with Jafar doing the maintenance for us.

Thank you Jafar !

Quick, efficient and over the top service from a very nice man ! Great customer service. After a month and a half we will be able to sleep in warmth with a quiet furnace again. Jafar - the "Furnace Whisperer."

Sherry in Coquitlam

Jafar was prompt in getting back to me regarding the fireplace maintenance.

When he arrived, he placed a cloth on the floor to keep our place clean. He checked for gas leaks and for carbon monoxide. He cleaned the glass, logs, and underneath the burners. Our fireplace was black with some discoloring, he even spray painted the front and inside of the fireplace for us. After the maintenance, our fireplace looked brand new!

Jafar provided excellent service and was friendly to work with.

Thank you, Jafar!