My fridge stopped working on a Thursday evening, and my usual repair service wasn't available until the following Thursday. I called this company, and was quoted $80 for a Sunday service call that would be refunded if a repair was necessary. The young technician came, poked around my fridge, and told me that I would have to pay $280 + tax. before he could tell me exactly what needed to be fixed and give me full estimate. What a joke!!! I told him that I have never done business this way, and ended up signing the contract - the joke was clearly on me, He finished his inspection and presented me with a $880 estimate for parts and labour. I refused any more service, but was still out $280 + tax. Then I read the reviews, which I should have done first. Long story short, I read the reviews for Cascade Appliance Service, and Steve and Linda were fantastic!! My fridge is fixed and I would call them again in a heartbeat. My next review will be a 10/10 for them.
- Approximate cost of services:
- $280.00