I found NES Alarms through HomeStars and I was very impressed with all the reviews I read. When I first called them, I spoke with Dominic who took the time to explain everything to my full understanding (the different systems). He was very professional and I truly felt like he cared for my business because he returned all of my calls right away.
On the day of installation, Terry arrived promptly at 8:30 as scheduled. He was extremely neat and tidy when hooking up my alarm system; he tucked in all wires that had been hanging from the previous home owners. The area around the panel box in the basement never looked so clean! Terry was very knowledgeable about all the wiring and he was able to answer all my questions about the new system. I found it very helpful how he walked me through the steps.
Overall, great customer service! I will definitely be recommending them to other people.