This is the 3rd time that we chose Direct Pro to replace windows. We like their windows as they look beautiful and solid, and are better looking than some windows that we had replaced in the past. We have always contacted Eugene to provide advices and quotes. After the contract was signed in late April, they called to set up an appointment to do measurements, and then set up another appointment to carry out the job in a few weeks. For each appointment they came on time. I have met different people who came to do installations and they were all very nice and professional. After the installation, they cleaned up all the debris inside and outside the house. There was a miscommunication when signing the contract that the window was mistakenly marked as frosted, and the window came as frosted. Eugene was very kind and he changed it to clear glass a few days later after the window replacement was done. We felt very grateful for what Eugene had done for us. We definitely recommend Eugene and his company for window replacement jobs!
- Approximate cost of services:
- $3,600.00
- Company Response
Good morning Jeff, thank you for taking the time to leave us a review. We appreciate your feedback and will gladly share it with Eugene and the team at Direct Pro. We always strive to keep our customers happy and to provide the best service possible in order for our customers to keep coming back and we are glad to hear we have been able to do that with you!