Kair Energy

I bought my furnace, humidifier, tankless water heater, and air conditioning here, never again. The steam from the venting outside from the tankless heater ruined the brick on my house, plus they didn't cap the pipes so chipmunks got in and filled it full of peanuts, giving me a lot of problems with the tankless. The only time they send someone over quick is if they know they will be getting more money from you. The warranties don't cover any labour, just the parts, but they want you to pay every year for maintenance calls or the warranty becomes void. I could go on, trust me, but I won't. Just know that this company is not interested in customer satisfaction, only in trying to squeeze more and more money out of your pocket. STAY AWAY!!

For any of you out there who are looking for a new furnace and air conditioner DO NOT go with Kair Energy. We bought our furnace and air conditioner with AIr Solutions 4 years ago. They were bought out by Kair Energy. This is what we have experienced: office staff who do not return your calls, staff who come out to do work and do not have the tools for the job\, nobody showing up at your house after you have set appointments with them. They don't call or tell you they're coming. They just leacve you waiting. This company does everything it can to make sure the guarantee you may have is not honoured. Do not buy anything from them

Sold me a cheap chinese knockoff brand AC unit after promising a namebrand quality one. AC unit installed poorly and leaks refrigerant - fixed once, but has broken down twice since. NO -SHOW for service appointments. Promised rebate - never got one. Shady company. The worst service.

Same story as the previous two reviews. This company does not honor their warranty. After many many phone calls its apparent they aren't going to do anything to fix the issue with my system. My advice...stay away from them.

This is by far the worst place to deal with if you have any problems. Four scheduled appts to fix my air conditioner and nobody showed or called.The install was terrible and they don't want to fix it. Be warned

Horrible customer service. 3 appointments to diagnose problem and then 4 missed appointments no courtesy calls to cancel. Had already taken part so I was stuck.Worse service I have ever had from any company in 25 years!!! Do not use ever.