Rio stone did a great job with our countertop. we had our renovations last year. We like how you cant see the lines when pieces are glued together. we love how it looks like one big piece. Only downside was the timing and schedule of the delivery. We kept being promise it will be ready tomorrow, then tomorrow and tomorrow after that. We would have preferred if we were told it will be ready in a week or something like that instead. They were able to compensate me with the inconvenience, so that was good. I would still recommend Rio Stone since they did a great job. Installation was really quick as well.
- Approximate cost of services:
- $3,500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Jlyn, thank you so much for partnering up with Rio Stone, as well as for being honest about your experience with us. On behalf of our team, I am very sorry about the scheduling challenges you had with us. This is something that will be investigated and we will do all we can to make sure that this improves for our future clients.
We are happy that you are satisfied with the final results. Also, we are glad we were able to compensate you for the inconvenience.
Thank you again,
The Rio Stone Team.