The Toronto Plumber .Ca

Formerly Hi-Tec Drain & Plumbing
Plumbing
Toronto ON M9B
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Plumbing
The Toronto Plumber .Ca
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Reviews for The Toronto Plumber .Ca

Average customer rating:
9.9 10 (164 reviews)

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gabriel nicolau in North york
gabriel nicolau in North york
6 reviews Toronto, ON
0/10

BATHTUB LEAK

Alex first said that old bathtub tiles are the reason that the bathtub is leaking into the wall and sprang a leak in the ceiling below. Then he said that the faucet was installed incorrectly . After fiddling with the faucet for a couple hours Alex claimed that he fixed it and there should be no more problems. The next day my tenant called me that the bathtub is is still leaking into the ceiling below after he took a shower. Alex told me that he cannot do do any more for me and refused to come back, even though he already charged me $200 cash for the job. Don't hire him for any plumbing job.

Approximate cost of services:
$200.00
0 of 2 people found this review helpful.
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Company Response

Thank you for your feedback.

For starters we do not appreciate being threatened by you via email of complying with your demands or getting a "bad review".

It's been made clear to you that your bathtub tiles are the primary problem, the secondary problem is improperly installed faucet. We in good fate tried to correct the "secondary problem" aka "faucet" as much as possible, we have also tested it with you present and there were no leaks. With that said, you can't expect magic without fixing the "primary problem" aka your bathtub tiles. From our end we did everything possible to do as far as "plumbing" goes, we aren't GC's or Tilers and can't resolve those issues as it isn't our field of trade, as such you can't expect us to come back and do something that isn't within our Trade.

As such we acted in a professional manner and you were made aware of all problems, at this stage we ask that you refrain from "libel accusations" in an attempt to defame us.

^ TP

Michael
Michael
1 review Toronto, ON
10/10

Professional & Courteous Service

Alex was professional, courteous and efficient. I had a leak and blockage in my kitchen sink called Toronto Plumber and got Alex. He was at my home within 40 mins . Assessed the problem, gave me a quote upfront and did the the work all within an hour. He also took the time to explain why he did the repair he did and point some previous poor workmanship on the plumbing. Would recommend him for his efficient and professional service!

Approximate cost of services:
$360.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing and drainage needs and resolve the problem in a timely and professional manner.

^ TP

Private User
Private User
Private User reviews Toronto, ON
10/10

Leaking toolet

Alex, is honest and truly knows what he is doing. He was great to work with and I would only call his company in the future for any plumbing needs I may have.

Approximate cost of services:
$270.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we have been able to assist you with your plumbing needs and resolve your plumbing issue in a timely and professional matter.

^TP

Norm
Norm
1 review Toronto, ON
10/10

Wall noises from pipes and leaking toilet

We had been dealing with increasing wall noises from running water in pipes in two locations plus a leaking toilet. Another plumber could not fix the problems. Alex came to our house at the designated time and was able to locate the faulty shut off valves and sink cartridges causing the noises in the walls. He also ordered a replacement part for the toilet and returned to install it. Alex is very knowledgeable, professional, patient and very courteous. The pricing was reasonable for the work that was done. Thank you, Alex!!
I would not hesitate to recommend Alex to friends and family.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback, we are glad we were able to assist you with your plumbing needs and meet your expectations.

^TP

Private User
Private User
Private User reviews Toronto, ON
10/10

Leak Into Basement Removed; New Toilet Installed

Advice over the phone was knowledgeable and professional. Scheduling was flexible. Once he was on sight, his solution to the leak did jump the price by a multiple of four. However, Alex took time to explain what would be best for long term quality. He was pretty much on the level. The job took longer than first promised, however we all did express the importance of doing a job that we could be proud of. Alex's knowledge of toilet models made his selection of our replacement a welcome surprise. He and his assistant did not dawdle and worked to get the job done. They were also aware of cleaning up after themselves.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we were able to meet your expectations and deliver and quality service.

^ TP

Mary in North York
Mary in North York
4 reviews Toronto, ON
10/10

Sewage back-up!

Sewage backed up and spilled out of the overflow drain in our basement. We called a plumber who was unable to come but referred us to Toronto Plumber.Ca. Alex came to our home and quickly diagnosed the problem: a broken sewage pump. (We hadn't realized the pump was broken, which was the cause of the basement toilet not draining properly--no wonder the plunger was of no help!) Alex replaced the sewage pump and check valve. This was a dirty job even for a plumber.

Alex was excellent, efficient and very professional. We're very grateful for his prompt response to our plumbing problem and highly recommend The Toronto Plumbr.Ca.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are happy we were able to meet your expectations and help you out with your plumbing and drainage needs.

^ TP

Carly
Carly
1 review Toronto, ON
10/10

Emergency Visit

Alex was wonderful. Very professional and took the time to explain the ins and outs before proceeding with any work. As a new home owner, I appreciated the education. I will be sure to use him again.

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback and for choosing The Toronto Plumber .CA

^ TP

Private User
Private User
Private User reviews Toronto, ON
10/10

Highly recommend

Alex was knowledgeable and able to efficiently diagnose the issue. He was transparent and very fair about the pricing. To replace a missing part, he drove across the city and came back to fix the problem within a couple hours (without charging me extra service costs).

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Thank you for your feedback. We are glad we were able to assist you in a professional manner.

^ TP

Private User
Private User
Private User reviews Toronto, ON
10/10

burst pipe repair

I had a burst pipe outside after the winter and Alex arrived on time and repaired the pipe. He also offered suggestions to avoid the problem in the future. He is professional and his quote was almost half his competitor. I will call on Alex for future plumbing needs. Thanks!

Approximate cost of services:
$350.00
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Company Response

Thank you for your feedback. We are happy we were able to assist you in your plumbing needs.

^ TP

Private User
Private User
Private User reviews Toronto, ON
10/10

Clearing outside drain

I discovered a clog in my outside drain so I called Alex and described my issue. He gave me a reasonable fee estimate and came over within a couple of hours. He is professional, knowledgeable and friendly. He fixed the clog in an efficient manner and gave some pointers on how to prevent the situation in the future. His fee was in the range of his quoted estimate. I am very happy with the experience.

Approximate cost of services:
$300.00
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Company Response

Thank you for your feedback. We are glad we were able to assist you with your plumbing needs and resolve your plumbing problems in a timely and professional manner.

^ TP

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Toronto Plumber .Ca

The Toronto Plumber .CA are experts with years of experience in both plumbing and drain services for residential and commercial properties. At The Toronto Plumber .CA we are experiences in range of different drain and plumbing related jobs.

Our drain services range from drain repair, drain pipe replacement to backwater valve installation and more.

We also offer a wide range of plumbing services like: frozen pipes thawing, kitchen / laundry / bathroom faucet installation, replacement and repair, toilet / urinal installation, replacement and repair, bath tub installation, replacement or repair, dishwasher / washing machine installation, fridge ice-maker installation.

At The Toronto Plumber .CA we are serious about what we do, and with that all of our services are done by Master Licensed Plumbers with years of experience in drain and plumbing fields.

Don't wait for your problem to get worse, call us today and will be happy to help you.

CATEGORIES
Plumbing, Drain Services, Drainage Contractors, and Waterproofing
SERVICES
Drain Services: Drain repair, drain pipe replacement, backwater valve installation, broken pipe locating, water service installation, camera inspection, drain unclogging Plumbing Services: Kitchen / bathroom / laundry faucet installation, replacement and repair. Shower installation, replacement and repair, shower valve replacement and repair, toilet / urinal repair, replacement and installation, bath tub replacement and installation,
BRANDS
We carry range of popular brands as well as install customer supplied specialty brands.
WEBSITE
https://www.thetorontoplumber.ca
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
5
RETURN POLICY
All Work is Final.
PAYMENT METHOD
Cash, Cheque, VISA, MasterCard, AMEX
LICENSES
Master Licenced Plumbers, Red Seal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$250
PROJECT RATE
No Flat Rate, All Prices per Price Book
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Limited Service Warranty
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