Alex first said that old bathtub tiles are the reason that the bathtub is leaking into the wall and sprang a leak in the ceiling below. Then he said that the faucet was installed incorrectly . After fiddling with the faucet for a couple hours Alex claimed that he fixed it and there should be no more problems. The next day my tenant called me that the bathtub is is still leaking into the ceiling below after he took a shower. Alex told me that he cannot do do any more for me and refused to come back, even though he already charged me $200 cash for the job. Don't hire him for any plumbing job.
- Approximate cost of services:
- $200.00
- Company Response
Thank you for your feedback.
For starters we do not appreciate being threatened by you via email of complying with your demands or getting a "bad review".
It's been made clear to you that your bathtub tiles are the primary problem, the secondary problem is improperly installed faucet. We in good fate tried to correct the "secondary problem" aka "faucet" as much as possible, we have also tested it with you present and there were no leaks. With that said, you can't expect magic without fixing the "primary problem" aka your bathtub tiles. From our end we did everything possible to do as far as "plumbing" goes, we aren't GC's or Tilers and can't resolve those issues as it isn't our field of trade, as such you can't expect us to come back and do something that isn't within our Trade.
As such we acted in a professional manner and you were made aware of all problems, at this stage we ask that you refrain from "libel accusations" in an attempt to defame us.
^ TP