New Look Windows & Doors

We were so impressed with sales rep that we immediately gave him our business. He's sincere, professional and trustworthy.On installation day the door was installed by two of New Look staff who were courteous and friendly. Everything was in place within hours. We LOVE our new door and highly recommend New Look to anyone.

We had dealt with a very polite knowledgeable sales rep Alex who had presented my wife and I with numerous styles and colors we didn't even know were possible for our home. We had originally had our minds set on a certain look for our home, from looking at the options presented by two other companies, but once we were shown what we could do we were convinced we needed to re-think our choices. We had settled on something completely different from our original plans.. As for the installation team of New Look I don't believe I could say one negative thing about them, the pair were as polite and professional as the salesman we had dealt with, meticulous, neat, and very creative when it came time to face the challenging tasks of the not so straight forward trim work which was required inside the house," job well done guys " hopefully we do more business in future.
thank you alex and the team

We are extremely pleased with out new windows and they look beautiful. The service was superb,the installers were very professional, and cleaned up after themselves.I would recommend New Look to anyone looking for excellent quality windows and installation.

From the initial meeting and quote to the sizing and install, their customer service, knowledge, and workmanship has been superb!!Your product knowledge as well as your patience and willingness to work with us to find just the right door to match our taste and style of our home is very much appreciated. Whenever anyone makes this sort of investment into their property, you always hope that it turns out to be a good experience and that it looks great when it’s all completed. I can honestly say that we are very happy with the new look. Thanks again for the great work and please pass on our sincere thanks to your installers for us as well.

We've used New Look Windows & Doors in replacing our Entry Door.The sales rep was very kind and helpful. He helped us choose the style and the type of our door. The installation went beautifully. The installers are clean, neat, organized and professional. After the installation, we had a small issue with the door and we called New Look and 2 days later, Alex came to our home and solved the issue for us so quickly that we felt like there was no issue to begin with. Thank you, New Look!

Before moving personal residences in November, 2013 I hired New Look replace three windows which were particularly old and drafty. I was so favourably impressed by the friendly and efficient service and quality of windows I received that I hired New Look to replace all of the remaining windows at my residence. The service was super, and the windows were so energy efficient.The workers were friendly and polite, and they were naturally sensitive to such things as removing their shoes when working inside the home and cleaning up after themselves.Everything was perfect from the product, installation to delivery. We were very happy with New Look and would highly recommend them.

We recently had all of the windows and Doors changed in our home and we are very satisfied with the quality of the service and the products provided.Delivery and installation occurred on time as per the original quote and the installation team were friendly and knowledgeable. The windows and doors look great, outside noise has been reduced and drafts have been eliminated. I would recommend Alex and his team to my friends and family.Great JOB

My experience with the Sales Rep was very pleasant, he took the time to explain everything and I did not feel pressured to accept his quote. All the staff, from the salesperson to the installers, are professional, friendly and helpful. We are very happy with the product and the service.

We recently had all the windows in our house replaced by New Look Windows and Doors.And we have nothing but good things to say about the experience -- the rep from New Look first of all was very thorough in explaining to us all the options, the advantages of certain windows over others, etc. They were very professional from the start, with the scheduling and all of that, and then most importantly the quality of the window installation itself is just flawless... the windows are beautiful and the way they've been installed looks just perfect. They would definitely be the first company we'd recommend to family and friends, no questions.

UPDATE: now only a few months later the door handle is falling off because it was installed in a shoddy way. The person from this company who did my doors was a complete HACK! I was referred by a friend to New Look windows and Doors, I must say I was incredibly disappointed with my experience. The installers showed up several hours late, and as such could not finish the job that day. The one installer came back the next weekend and did an absolutely awful job finishing the doors. The work was just substandard. They came back a third time to fix the job, and again were over an hour late. They did fix the job to my satisfaction, and to Alex' credit, he did give me back $300. However, when I hire a company I expect them to be on time, and to do the job right the first time. Unfortunately I would not recommend them.