We wish to take this opportunity to thank Chris Copps and his crew at DLC Enterprises for a quality installation at an unbeatable price. Due to inclement weather in April our roof project was delayed and Chris was committed to keeping in touch for the week to ensure that communication was maintained. Thankfully, Chris put the need to perform a quality installation over and above the need to get the start of the season underway! This spoke volumes to his integrity and professionalism.
The timing of bin delivery and shingle delivery was coordinated so that shingles didn't sit around in bad weather and the unsightly bin was picked up within two hours of the work being completed. Chris and his crew were hard working, respectful, diligent, and meticulous from start to finish.
DLC completed our roofing project within 1 1/2 days and ensured that it was fully completed before beginning another project elsewhere. That gave us the reassurance that we were his top priority while he worked on our home.
He ensured that, as part of his commitment to comprehensive customer satisfaction , we were 100% satisfied with his work before he left!
The most notable characteristic was that Chris built trust quickly, both in his business ethics, industry knowledge, and workmanship. As you know when doing repairs, especially concerning one of your home's most important investments, us laymen find it scary to put trust in others to do a fair and quality job. We were easily able to put our trust in DLC Enterprises and are glad that we did!
All the best to Chris and his crew for the 2013 season!
Helen and Matthew Wilson, Barrie
- Approximate cost of services:
- $4,500.00
- Company Response
Thank you Helen and Matthew for taking the time to write this review and for your very thoughtful compliments. As home owners ourselves we can certainly appreciate and understand how overwhelming it can be to trust a company with making quality repairs on your home and that's why we ensure we treat your home like we would our own homes. DLC Enterprises takes tremendous pride in the quality of our workmanship and ensuring our customers are completely satisfied with our work. All of us at DLC Enterprises enjoyed working with you and would like to Thank you for giving us the opportunity to work on your roof. Kindest Regards, Chris - Owner of DLC Enterprises