Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Direct Plumbing

Plumbing
Toronto ON M5R 2E2
Write a Review
Write a Review

Recommended Professionals

96%(316 reviews)
95%(28 reviews)
98%(10 reviews)
96%(316 reviews)
95%(28 reviews)
98%(10 reviews)
HomeStars
Plumbing
Direct Plumbing
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

59%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Direct Plumbing

Average customer rating:
7.2 10 (6 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
0/10

Unprofessional and rude

They refused to fix a problem they caused and yelled at me on the phone and hung up on me when I asked them to address the problem. At least one person in their office is extremely rude and unprofessional. Not worth doing business with them.

Approximate cost of services:
$200.00
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Very good

Came highly recommended.
Both myself and a friend have used them.I put in a new toilet, my friend to unclog a bathroom sink. Prompt service, polite, efficient and very reasonable.
No padding of the bill like some companies. Very honest.

Approximate cost of services:
$165.00
Was this review helpful?
gabsy in Toronto, Ontario Canada M5R2E2
gabsy in Toronto, Ontario Canada M5R2E2
1 review Toronto, ON
3/10

Bathroom issue

Cost me 200 to run a snake and unclog a toilet, go figure. After I asked for receipt, they say I have to pay taxes...as if taxes were not included.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
Was this review helpful?
Janet Hethrington in Ingersoll
Janet Hethrington in Ingersoll
2 reviews Toronto, ON
10/10

Basement drain water back up ...

I had a "brand-name" service company come to assess the damage and their prognosis was not good. I contacted Direct Plumbing and told them what the problem was and asked if they would be able to come by and do the repair. The service person was amazing. He suggested that he spend a few minutes to review the situation before starting any work and he found that the original assessment was wrong and was able to solve the problem within 2 hours.

I would highly recommend Direct Plumbing and trust their judgement and professionalism.

Approximate cost of services:
$200.00
Was this review helpful?
Simon Pearson from Old Toronto
Simon Pearson from Old Toronto
2 reviews Old Toronto, ON
10/10

Plumbing Repairs

I had had work done previously by Jack Pasternak himself from Direct Plumbing. This time he was not available, but the plumber who came instead was very good, and solved our problem efficiently, and at a good price.

Approximate cost of services:
$225.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Toronto?