Fortress Windows & Doors

I was very surprised that a company that had as good a quote as anyone else (much better than most) would give such great customer service. The person doing the quote (Steve) was very good to work with and the guys doing the job went out of their way to make sure everything was exactly as we wanted it. I highly recommend Fortress!

Job was done approximately when and exactly as promised. Installer Dave was very, polite, professional and capable. I can't think why the story needs minimum 30 words I do not need that many

Fantastic experience all around. Richard is thoughtful and diligent and the installation crew did an amazing job to make the new window look almost seamless from inside and out! Would highly recommend for any work you need.

Was having an issue with sliding patio door, Richard did an excellent and efficient job solving the issue, was very professional throughout the whole experience. He went above and beyond, I would highly recommend him and this company. Will definitely be using them for any future projects or renovations.

Had an issue with wind driven rain, leaking into new windows(not installed by fortress). Had a few other siding/window companies, come out and basically blame the windows/roof and from the dialog did not seem interested in the smallish job.

Luckily we Found Fortress Windows & doors on home stars, and got in contact with Steve.

Steve, was extremely expedient from the quote, to scheduling of the install of new siding.

I am "bit" hard to deal with, as I obsess over every detail. Steve was able to calm my nerves, and walk me through the entire process (sorry about the 40+ emails, and numerous calls).

The install was done professionally, the site was left clean, and the workmanship done by his crew is impeccable. We even ran into an issue that was not covered in the initial job quote (the top wood gable, leaked after the new siding install). Steve came out immediately, and went above and beyond, to get the crew back to remove the gable, and continue the siding all the way up.

My wife and I, are extremely thankful for the opportunity of dealing with Steve and fortress, and will definitely use them again for any future window/siding or door installs.

With condensation between the panes in two windows in the living room I was braced for the cost and disruption of replacing the entire window assembly. Fortress, however, determined that the window assembly was in good shape and only the glass needed to be replaced. What good news! Richard and Steve did an excellent job, exceptionally professional and pleasant. I could not be more pleased with the outcome.

Had our windows done 6 years ago. They still look brand new. New door now. Great service. Great staff. We will use them again. Richard walked us through every step picking out the door and the estimate. Stan installed our windows 6 years ago and the door now. Very courteous and cleaned up completely.

Incredibly pleased and satisfied with the work and professionalism of Steve and his team! We replaced all our windows, the front door and the patio door due to moisture and mildew buildup. Prices are competitive and fair, and the work was done well and quick. Our neighbours always comment on how nice and well done our windows and doors are. Highly recommend to those looking for new windows and doors!

From start to finish, this was the most satisfying home Reno experience I’ve ever had. I endorse and recommend Fortress Windows And Doors for their integrity, professionalism, on time delivery and high quality installation service. I commend Steve and Richard, in particular for their personal approach in responding to me, as a customer, not only during the sale but throughout the entire process and beyond. I wanted to replace my double entry door with a single door and two sidelights with one sidelight functional. Also removed the transom and extended the door height. When other companies said “no”, these guys said “yes” and they did exactly what I asked them to do at a price that no one could beat. I have never felt so pleased about spending money. My new front door looks amazing and has impressed many of my neighbours. throughout

I would like to start by thanking Richard the sales representative for his knowledge of what we needed for our window installation.
The installation staff were very professional and friendly. They did a great job, the clean up after all was completed was great.
Again I would recommend Fortress Windows & Doors to friends & family.y