Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (355 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Bedroom bay window.

We had a very cold bedroom that had not been used for a several years. Steve at Fortress gave us a few options. We went with the triple pane glass, re-insulation and entire frame replacement. The results were excellent! The room is now a very comfortable temperature and we can finally make use of it once again!
The work was done very professionally and neatly. No mess left behind. We are extremely pleased and would gladly refer them to any friends and relatives. Thanks so much!
Alex

Approximate cost of services:
$3,000.00
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Company Response

Hello Alex. We certainly try to find the best most economical solutions for our clients. I'm so pleased that your room has become comf7enough to use again, it was a great investment on your part to accomplish this goal. We appreciate your business! All the best, Steve

Elaine
Elaine
3 reviews Toronto, ON
10/10

Bathroom Renovation

Richard and his team were professional and responsive from the time I reached out to them until the job was done. I had two new bathroom windows installed (new cutouts and framing), closing an existing window and replacing one as well. The windows were ordered and arrived when it was promised and their install crew were one of the most friendly of all the contractors we’ve had since renovating. For the two days it took to complete the job, they kept our house tidy throughout the process.

We would definitely recommend Richard and his team if you have a window project!

Approximate cost of services:
$6,300.00
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Company Response

Hello Elaine, thank you for your great review. We are thrilled when our clients tell us how pleased they are with our team and our service! It makes it all worthwhile because we really do care! The leadership at Fortress Windows and Doors is all about customer satisfaction and great quality products at a fair price. We have the absolute best warranty in the industry, in writing, because we want you to know we stand behind our products and workmanship! Steve

Bart in Mississauga
Bart in Mississauga
2 reviews Mississauga, ON
10/10

Patio doors

Extremely happy with the service I received from Richard at Fortress. Their product , workmanship and speedy service was very much appreciated. They were in and out and left our place spotless.

Approximate cost of services:
$2,000.00
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Company Response

Hello Bart, thank you for your review. Our goal is complete customer satisfaction and your feedback is confirmation that we are meeting our objective. All the best! Steve

GJB in Bradford
GJB in Bradford
0 reviews Bradford West Gwillimbury, ON
10/10

Six replacement windows in a century home

We have a country home with a magnificent view, but our old second floor windows were foggy and draughty. I contacted and received quotes from five large window vendors (including the B company that advertises everywhere). The window construction was virtually identical from all the big window companies, but the prices quoted ranged from $6k - $11k. Most of the suppliers insisted on including complete frame replacements. Steve, from Fortress said this was not necessary and knowing about our home construction, I agreed.
The installation was done today and I am impressed with the quality of the window construction and the professionalism of the installers. They went above and beyond. The edge sealing and sill capping is flawless.
In the future Fortress will be the first and only window and door company I will call.

Approximate cost of services:
$6,000.00
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Company Response

Hello GJB, we have received many comments from other clients expressing your same sentiments regarding our competitors. When you do business with Fortress Windows and Doors, we want you to know that one of our goals is to find the most economical way to solve your issue without compromising the quality or look of your project. Our guiding three ingredients are Quality Integrity Value because with these three factors included in our business transactions, you will always have satisfied clients. We appreciate your business, all the best. Steve

Dean in Innisfil
Dean in Innisfil
0 reviews Innisfil, ON
10/10

Front door, living room and kitchen window

Very happy with the job and a pleasure working with these people. We had the front door, and living room and kitchen windows replaced. Being an older home, nothing seemed square, however the installer did a super job, and simply would not leave until everything hung and worked perfectly. Excellent workmanship. Priced well, delivered when promised, and left the place clean and tidy. I would highly recommend them.

Approximate cost of services:
$3,000.00
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Company Response

Hello Dean, thank you for your review. We have many years experience and this experience is critical when dealing with older homes and out of square openings. We do our best to make "out of square openings " look square when we've finished. It was a pleasure working on your project Dean and we appreciate your business! Steve and the Fortress Team

gregory in Toronto
gregory in Toronto
7 reviews Toronto, ON
10/10

Third installation. Great work.

Replaced two windows and one patio door. This is the third time I have used Fortress and I am pleased with the service and value. Will not hesitate to call them again.

Approximate cost of services:
$4,400.00
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Company Response

Hi Gregory, thank you once again for your business and your review of Fortress Windows and Doors. We strive for excellence on every job and it is very apparent that you're happy with our products and workmanship. It's always a pleasure working with you and creating a more beautiful and energy efficient home! Steve and the Fortress Team

Andrea in Barrie
Andrea in Barrie
0 reviews Barrie, ON
10/10

Living Room window replacement 62"x60"

Saw Steve's flyer in a local publication and gave them a call. Very courteous and flexible with meeting me and discussing the product. Where it is manufactured, where the material is from, what best suited my needs, and the most important, the cost. I liked that it is a family business, as Steve's nephew Dave installed our window and was very professional, clean and with great attention to detail. I also really like that the payment option was etransfer as I do not go to a bank very often. Also, I had an emergency arise out of the day of the original installation and Steve was able to quickly accommodate me for another day; which I really appreciated. Even though my job was small they still treated it with priority and I really appreciate it. I will definitely be replacing other windows with them in the future. I've attached the before and after photos.

Approximate cost of services:
$1,600.00
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Company Response

Hi Andrea, thank you so much for your great review! We truly appreciate our customers because without you, there is no Fortress Windows and Doors! We also know that every job we do is important to the people we're doing it for so we treat every job big and small, with the same level of professionalism. All the best and thanks again for your business! Steve and the Fortress Team

sam in Toronto
sam in Toronto
1 review Toronto, ON
10/10

Great new door and window!

What a transformation in such a short time! I could not be happier with the service provided. Will be using them again in the future and would highly recommend to friends.

Approximate cost of services:
$3,000.00
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Company Response

Hi Sam, it was a pleasure working with you on your window and door project. We are so pleased that you are happy with the work we did for you! Steve and the Fortress Team

Shinji W in Toronto
Shinji W in Toronto
3 reviews Toronto, ON
10/10

Very happy with new doors and window

I have had an amazing experience with this company. Richard was very helpful and responsive. Of the three different company I spoke with, I felt most comfortable with Richard. He explained to me all my options and made very insightful recommendations. He also went out of his way to remedy a small situation quite quickly that would have taken the manufacturer a much longer time to fix.

Dave who installed my doors and window did a fantastic job. He was fast and thorough. He went out of his way to dress my door frame that was on the inside of the garage door even though I originally said it wasn't necessary.

I would certainly recommend these guys and use them again in the future.

Approximate cost of services:
$4,000.00
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Company Response

Hi Shinji, thank you so much for your thoughtful review. it brings us great satisfaction every time our clients are pleased that they chose Fortress Windows and Doors to do their project. You are why we're in business and we always treat our customers the same way we would like to be treated! All the best! Steve

Andrea in Old Toronto
Andrea in Old Toronto
1 review Toronto, ON
10/10

Siding repair

I had a great experience with Steve and Richard from Fortress. I had a challenging situation when the bottom of my wood board and batten and the strapping behind the siding was eaten by termites.
Steve listened to a suggested solution, investigated some repair material options and made recommendations re the fix. Mid repair they had to switch gears and change their plan to ensure the best possible outcome and they did it without hesitation.
They were a pleasure to deal with and the repair looks great. I hope to be able to use Steve and his team for future work at my house.

Approximate cost of services:
$1,400.00
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Company Response

Hello Andrea, thank you for your review! Working in the downtown of Toronto can, and usually does, present itself with a variety of challenges. We have over 30 years experience and have come across every possible issue that you can imagine so we're able to overcome those obstacles. Thank you for your business! Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Windows & Doors Installation & Service, Gutters & Eavestroughs, and Siding
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.